Quality Analyst Manager
hace 3 semanas
Reconocida empresa del sector solicita para su equipo de trabajo profesional en administración de empresas y/o profesiones afines, experiência mínima de 6 años en calidad transaccional y proyectos de mejora de procesos. Debe contar con un nível de inglés avanzado.
**FUNCIONES A REALIZAR**
- Revisiones del rendimiento y la calidad de los programas
- Proyectos de mejora de métricas
- Iniciativas de mejora continua y de procesos
- Auditorías y gobernanza
- Productividad y eficiencia del control de calidad
- Gestión de clientes y escalaciones
**RESPONSABILIDADES DEL PUESTO**
- El gerente desempeñará un papel clave trabajando con las funciones de Operaciones y Soporte para comprender las necesidades del negocio y aplicar las técnicas pertinentes para ofrecer mejoras cuantificables.
- Esta posición requiere que el individuo proporcione liderazgo a nível de sitio en la ejecución de proyectos de mejora utilizando: Six Sigma, Lean y/u otras herramientas de calidad.
- Diseño de procesos para la gestión del rendimiento con controles de calidad.
- Auditorías de procesos
- Exposición en calidad transaccional / calidad operativa
- Conocimiento de técnicas de muestreo
- Identificación de Análisis de Necesidades de Formación
- Asignación de recursos
- Diseño de formularios de calidad
- Correlaciones y análisis de impacto en métricas operativas.
- Garantizar el cumplimiento de los procesos, realizar auditorías y reducir los incumplimientos
- Análisis de datos básicos para la improvisación de métricas
Rango salarial de 5.000.000 a 6.500.000 de acuerdo a la experiência
Horario: de lunes de viernes de 8:00am a 6:00pm
Indispensable vivir en Medellin o Municipios cercanos
Tipo de puesto: Tiempo completo
Salario: $5.000.000 - $6.500.000 al mes
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