Customer Service Agent

hace 1 mes

Medellín Antioquia, Colombia GP Transco A tiempo completo

**About the company**:
GP Transco is an asset-based trucking and logistics company, currently operating 500 trucks and over 700 trailers over the road. Headquarters located in Joliet, IL USA. We are one of the highest-paying trucking companies in the United States and pride ourselves on bringing a modern approach to the industry, and not settling for outdated industry practices. We have been in business for over 15 years and have plans for growth, which is why we are looking to add new talent to our team. GP Transco Colombia division was recently established as a satellite office to provide direct support to our operations.

**NOTE: this position is work from the office in Medellin. Not from home**

**Position Requirements**:

- Possess strong communication skills - verbal and written ENGLISH.
- Microsoft office experience.
- Basic computer proficiency.
- Being on time, prompt, and prepared on a daily basis
- MUST multi-task in a fast paced environment and maintain composure under pressure.
- Customer service skills.
- Thoroughness and Attention to detail is very important.
- Self-motivated problem-solver that has a strong desire to meet our company needs.
- Accurate data entry.

**General Job Duties**:

- Inbound/outbound calls.
- Manual daily billing for specific customers.
- Data entry.
- Effectively prioritize situations and make decisions based on the information received.
- Assisting account department with their day-to-day duties.

**Schedule**:
Monday 6:30 a.m. - 4:00 p.m. CST
Tuesday 6:30 a.m. - 4:00 p.m. CST
Wednesday 6:30 a.m. - 4:00 p.m. CST
Thursday 6:30 a.m. - 4:00 p.m. CST
Friday 6:30 a.m. - 4:00 p.m. CST

Full-time (No remote work)

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