Junior Data Analysis
hace 3 semanas
**Junior Data Analysis**
- A functional computer
- High-speed internet connection
- Head-set
- Quiet workspace
**Duties and Responsibilities**
- Creating individual reporting for specific dealer, provider, and/or associate requested.
- Record details of customer contacts and action taken - document in systems and use ticket system.
- Updating sales information into the platform for sales associates to comply.
- Developing strong customer relationships with consumers.
- Eager personality to create company experience for the customer, vendors, and providers.
- Escalate any technical support issues when encountered to the correct department.
- Keep confidential records and financial information private and secure.
- Knowledgeable in handling multiple queries.
- Keep track of providers reports, vendors and sales associates.
**Qualifications**:
- Sales experience.
- Work remotely.
- Bilingual speaker. (English & Spanish)
- Previous customer service experience
- Experience in telecommunications.
- Knowledgeable in technology.
- Adaptable, fast learner with the ability to creatively find customer solutions
Previous customer service experience
Adaptable, fast learner with the ability to creatively find customer solutions
Flexibility in shift schedules and work hours
Computer, high speed internet connection, head-set and quiet workspace
**We offer**:
Environment
Remote Work
Hours of Operation Mon-Friday 9am-6pm EST
Based Salary of $340 USD + End of Year Bonus
**Who is JNA**
JNA is a one-stop shop dedicated to bringing the latest technology to consumers and its partners, offering a world of possibilities, creating extraordinary experiences, and realizing dreams for people everywhere.
**Our Mission**
JNA Entertainment Specialists was established to change the dynamics of the industry. With years of experience in the telecom industry, JNA quickly became one of the leading player. Within this relatively short period, JNA achieved the envious status of being one of the top telecom distribution network in North America.
Being an organization that prides itself in combining proven skills and ambition with unwavering optimism, JNA has also become a player in the cellphone, marketing, merchant processing and dialer systems.
**Our Vision**
We are committed to delivering state of the art technology to retailers and consumers alike, offering the best deals and providing an excellent experience to our clients.
**Our Values**
JNA views itself as a long-term project that aims to become one of the most respected, trustworthy and consumer-friendly distribution companies in the world.
Tipo de puesto: Tiempo completo
Sueldo: $1 - $350 al mes
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