Customer Service Associate Iii

hace 3 semanas


San Vicente Ferrer, Colombia TE Connectivity A tiempo completo

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

**What your background should look like**:
PRINCIPALES ACTIVIDADES Y ATRIBUCIONES:

- Da soporte administrativo a Ventas
- Realiza la atención y seguimiento de órdenes y solicitudes de los clientes.
- Manejo de las prioridades de fabricación. (Backlog Fábricas)
- Realiza la carga y análisis de pedidos de clientes. (Booking / Billing)
- Efectúa el control rutinario de las entregas a clientes. (Backlog)
- Deriva, canaliza y sigue los reclamos de clientes e interactúa con otros departamentos para su resolución
- Realiza la devolución de la información al cliente respecto a condiciones comerciales de venta, disponibilidad de piezas, plazos de entrega.
- Coordina acciones con los diferentes departamentos de la empresa vinculado a determinados temas como Ordenes, Cartera, Reclamos, etc.
- Elabora informes e indicadores relacionados a la gestión de ventas. (Booking / Billing / Cartera)
- Analiza alternativas cuando los pedidos no pudieran ser satisfechos en tiempo y forma.
- Recibe y analiza información actualizada sobre el estado de cuenta corriente de los clientes. Realiza el seguimiento correspondiente junto con el Ingeniero de Ventas o Gerente de Cuenta.
- Junto con Ingeniero de Ventas o Gerente de Cuenta elaboran las licitaciones.

EDUCACION
- Estudiante / Profesional Carreras Administración / Comercio / Ing

EXPERIENCIA
- 2 años en posiciones similares.

HABILIDADES
- Nível intermedio idioma inglés
- Nível Intermedio/Alto en paquete office

**Competencies**:

- Values: Integrity, Accountability, Teamwork, Innovation



  • San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_ 1. Support sales and customer service teams. 2. Provide general office clerical support, filing, and documentation as required. 3. Assist with sales and customer service related projects and tasks as assigned. 6. Understand. Create. Simplify. 7. Other duties as assigned. - Required Qualifications_ Pursuing...

  • Associate Manager

    hace 1 semana


    San Vicente Ferrer, Colombia Sutherland A tiempo completo

    Sutherland is seeking an attentive and analytical, accountable, dynamic & people’s person to join us as an Associate Manager - Service delivery to be responsible for overseeing the customer deliverables, process maintenance & improvement, and people management as a part of service delivery. We are a group of dynamic and driven individuals. If you are...


  • San Vicente Ferrer, Colombia Grupo COS (Customer Operation Success) A tiempo completo

    Be part of our team! If you are amazing and know about customer service, this job opportunity is for you. Immediate Hiring! Work on-site (Calle 67 con 7ma, Caracol Radio Building) Shift Monday to Saturday 9 am - 6 pm (8 hours per day) 1 saturday off per month Base Salary: $2’600.000 + commissions + seniority bonuses + legal benefits Benefits for...


  • San Vicente Ferrer, Colombia Ecolab A tiempo completo

    Join Ecolab’s call center in Colombia**,** and become part of a dynamic team that loves their work and enjoys each other. As a respected **Customer Service Rep**, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive...

  • Customer Service

    hace 2 semanas


    San Vicente Ferrer, Colombia TO RISE SUPPLIES A tiempo completo

    Se solicita persona Bilingüe con nível medio-alto de Inglés para desarrollar labor como agente de customer service para compañía de insumos de papel y químicos de limpieza, la compañía esta localizada en New York City.Con o sin experiência.Trabajo 100% remoto desde cualquier ciudad de colombia.Tipo de puesto: Tiempo completo

  • Field Service Rep Iii

    hace 8 meses


    San Vicente Ferrer, Colombia EcoLab A tiempo completo

    Job Characteristics: Responsible for providing technical support to current customers. Proficient in equipment installations & performing system analysis. Demonstrates the ability to work in a safety focused environment. Is able to provide recommendations for additional programs or process improvements. Has a solid understanding of business, equipment,...


  • San Vicente Ferrer, Colombia Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

  • Customer Service Agent

    hace 2 semanas


    San Vicente Ferrer, Colombia Betsson Group A tiempo completo

    **CUSTOMER SERVICE AGENT**: As Betsson continues to grow across Latin America, we are looking for a Temporary Customer Service Agent to join us in Bogotá! **The Wow**: You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson...


  • San Vicente Ferrer, Colombia Franco Racquet Sports A tiempo completo

    Franco Racquet Sports is one of the fastest growing sports companies in Texas. Established in 2018, Franco Racquet Sports has grown more than 100% year over year since it was founded. As we continue to grow our programs and service offerings and refine our customer experience, our goal remains steadfast: Improve the quality of life of families through...


  • San Vicente Ferrer, Colombia Conduent A tiempo completo

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • LMS Service

    hace 1 semana


    San Vicente Ferrer, Colombia Citi A tiempo completo

    Act as Champion for LMS and Global communications and work with regional champions on both areas initiatives. Reporting to the Global Service LMS and Communications Liaison, this individual will be responsible to support and implement key business initiatives across Service Teams. Provide support on the roll out of key processes that support our business...

  • Customer Service Agent

    hace 2 semanas


    San Vicente Ferrer, Colombia TO RISE SUPPLIES A tiempo completo

    Se solicita persona Bilingüe con nível medio-alto de Inglés para desarrollar labor como agente de customer service para compañía de insumos de papel y químicos de limpieza, la compañía esta localizada en New York City. Con o sin experiência. Trabajo 100% remoto desde cualquier ciudad de colombia. **Job Types**: Full-time, Contract Tipo de...

  • Customer Service Agent

    hace 2 semanas


    San Vicente Ferrer, Colombia TO RISE SUPPLIES A tiempo completo

    Se solicita persona Bilingüe con nível medio-alto de Inglés para desarrollar labor como agente de customer service para compañía de insumos de papel y químicos de limpieza, la compañía esta localizada en New York City.Con o sin experiência.Trabajo 100% remoto desde cualquier ciudad de colombia.**Job Types**: Full-time, ContractTipo de puesto: Tiempo...

  • Customer Service Clerk

    hace 3 semanas


    San Vicente Ferrer, Colombia Amentum A tiempo completo

    **Supporting the Most Exciting and Meaningful Missions in the World** Customer Service Clerk **X203 - Customer Service Clerk** - High school diploma or higher. - Knowledge of aeronautical spare parts, tools, equipment and components. - Minimum of 5 years’ experience processing supply transactions and providing supply parts status. - Read and understand...

  • Customer Service Agent

    hace 2 semanas


    San Vicente Ferrer, Colombia Fygaro A tiempo completo

    Company Description Fygaro is an eCommerce Business Generator, enabling entrepreneurs and businesses of all sizes to sell online. Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading tech-startup focused on helping SMBs and Entrepreneurs in the LAC region to adopt eCommerce into their business strategy for continued growth. **Job...


  • San Vicente Ferrer, Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative - English-Spanish At TTEC, we're all about the H**uman Experience. Elevated**. As a **Customer Service Representative** working in **Bogota, Colombia**, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture....


  • San Vicente Ferrer, Colombia Kaplan A tiempo completo

    Job Description **Responsibilities**: - To manage Customer Care Executives through leading, developing, managing, and motivating them to complete customer related administration tasks and phone calls.- To supervise the workload of the team, to optimize service provision and administrative support for the operation of the Contact Centre.- To ensure that the...


  • San Vicente Ferrer, Colombia Conduent A tiempo completo

    Sobre Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • R2p Associate

    hace 4 días


    San Vicente Ferrer, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for...


  • San Vicente Ferrer, Colombia SEAL Consulting A tiempo completo

    About Lumen The Role Provides pre - and post-sales support to major Regional Wholesale and Global Accounts, with the objective of protecting and growing revenue associated with regional Latin American Accounts, as well as ensuring a positive customer experience. The Main Responsibilities - Provides pre - and post-sales support to Global Accounts with...