Web Creation Support Leader
hace 3 semanas
What does a Team Lead really do? Think of yourself as someone who is tasked with leading a team of Web Support Specialists to provide exemplary customer service, consistently adhering to goals, KPIs, SLAs, and metrics. They are responsible for guiding their team through a wide array of topics ranging from transactional inquiries to complex technical questions. These individuals display a fine balance between technical aptitude, product knowledge, and people management skills. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Team Lead.
So, do you have what it takes to be a Team Lead?
**REQUIREMENTS**
- Bilingual in English - advanced English level (B2)
- An intermediate understanding of DNS, CNAME, and SSL
- Intermediate knowledge of Front End Web Development tools and technologies
(HTML/CSS/Javascript/Liquid/SEO/RSS) and the desire to continue advancing this
Knowledge
- Previous experience with CRM software and managing contact lists
- Conducts root cause analysis to identify and resolve technical issues in a timely manner on escalated cases.
- Previous experience in a technical support center or similar environment in a people manager role
- Strong verbal and written communication and comprehension skills.
- Mastery of web-based software
- Willingness to assist customers
- Desire to go beyond a surface-level understanding of issues brought to your attention.
Bonus if you have
- A Bachelor's Degree in MIS, Computer Science, or a related field or equivalent experience.
- Previous experience using JIRA, Confluence, and other Atlassian products.
- Great understanding of fundamentals of web/ building websites
- Word-press experience
So what does working at a ridiculously good company really look like? Think of:
- Excellent salary
- 2 days off
- Prepaid Medicine 100% for you, and 50% for two family members
- Birthday day off
- Awesome culture
- Paid training, 100% full salary
- Sunday and night Premium
- Wellness programs, great and fun activities each week
About TaskUs
TaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech.
As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
TaskUs is an Equal Opportunity Employer
-
Web Creation Support Specialist
hace 3 semanas
Cali, Colombia TaskUs A tiempo completoThe Web Creation Support Specialist is an essential member of the Web Support team that provides assistance to customers who are creating their own websites, it will range from transactional questions to complex technical issues by providing solutions and guidance in creating websites in the platform. **REQUIREMENTS**: - Bilingual in English - advanced...
-
Web Creation Support Specialist
hace 3 semanas
Cali, Colombia TaskUS A tiempo completoThe Web Creation Support Specialist is an essential member of the Web Support team that provides assistance to customers who are creating their own websites, it will range from transactional questions to complex technical issues by providing solutions and guidance in creating websites in the platform. **REQUIREMENTS**: - Bilingual in English - advanced...
-
Web Creation Support Leader
hace 3 semanas
Cali, Colombia TaskUs A tiempo completoWhat does a Team Lead really do? Think of yourself as someone who is tasked with leading a team of Web Support Specialists to provide exemplary customer service, consistently adhering to goals, KPIs, SLAs, and metrics. They are responsible for guiding their team through a wide array of topics ranging from transactional inquiries to complex technical...
-
Technical Leader for Innovation and Growth
hace 1 semana
Cali, Valle del Cauca, Colombia BairesDev A tiempo completoBairesDev is a leader in technology projects, delivering cutting-edge solutions to top clients worldwide. As Head of Technology, you will lead and manage a globally distributed team within BairesDev's Technology Circles. This role combines deep technical expertise with business leadership to engage with clients, understand their challenges, and propose...
-
Líder Equipo Proyectos Web
hace 1 semana
Cali, Colombia ORBIDI A tiempo completo**Sobre nosotros**: En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a...
-
Líder Equipo Proyectos Web
hace 4 semanas
Cali, Colombia ORBIDI A tiempo completo**Sobre nosotros**: En ORBIDI buscamos talentosos profesionales apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las Pymes a maximizar su potencial y...
-
Full Stack Web Application Developer
hace 2 semanas
Cali, Valle del Cauca, Colombia Trades A tiempo completoOverviewAt Trades, we're passionate about helping trade professionals succeed. Our platform provides the tools and resources they need to start, run, and grow their businesses. We're seeking a skilled Full Stack Web Developer to join our team and help us achieve our mission.Key Responsibilities:Develop and maintain scalable web applications using modern...
-
Líder Equipo Proyectos Web
hace 4 semanas
Cali, Valle del Cauca, Colombia Orbidi A tiempo completo**Sobre nosotros**:En ORBIDI buscamos talentosos profesionales apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las Pymes a maximizar su potencial y mejorar...
-
Learning Experience Leader-2
hace 4 semanas
Cali, Colombia TaskUS A tiempo completoWhat does a Learning Experience Leader really do? Think of yourself as the someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product specific...
-
Learning Experience Leader-2
hace 1 semana
Cali, Colombia TaskUS A tiempo completoWhat does a Learning Experience Leader really do? Think of yourself as the someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product specific...
-
Learning Experience Leader-2
hace 5 días
Cali, Colombia TaskUs A tiempo completoWhat does a Learning Experience Leader really do? Think of yourself as the someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product specific...
-
Learning Experience Leader-2
hace 2 días
Cali, Colombia TaskUS A tiempo completoWhat does a Learning Experience Leader really do? Think of yourself as the someone who will create and maintain a positive and professional learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product specific...
-
Web Content Analyst
hace 3 semanas
Cali, Colombia Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered 147781 - Cali, Valle del Cauca, Colombia **Web Content Analyst - BEX**: **The Web Content Analyst - BEX is responsible for implementing and updating the digital assets (websites, videos, tags) for Colgate subsidiaries worldwide, following the divisional and global digital strategies. You will work with main stakeholders...
-
Web Content Analyst
hace 4 semanas
Cali, Colombia Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered 138601 - Cali, Valle del Cauca, Colombia **Web Content Analyst - BEX**: **The Web Content Analyst - BEX is responsible for implementing and updating the digital assets (websites, videos, tags) for Colgate subsidiaries worldwide, following the divisional and global digital strategies. You will work with main stakeholders...
-
Web Content Analyst
hace 2 días
Cali, Colombia Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered 138601 - Cali, Valle del Cauca, Colombia **Web Content Analyst - BEX**: **The Web Content Analyst - BEX is responsible for implementing and updating the digital assets (websites, videos, tags) for Colgate subsidiaries worldwide, following the divisional and global digital strategies. You will work with main stakeholders...
-
Tech Support Engineer
hace 4 semanas
Cali, Colombia PRO QC INTERNACIONAL SAS A tiempo completoDepartment : IT Department Job Location : Cali City Work Time: Permanent, full-time, 5 day work-week and according to business needs Reports to: CIO Reference Document: Duties & Responsibilities: Responsibility: Oversee and maintain computer hardware and software systems. They assist in resolving technical issues concerning customers' accounts or company...
-
Tech Support Engineer
hace 2 días
Cali, Colombia PRO QC INTERNACIONAL SAS A tiempo completoDepartment : IT Department Job Location : Cali City Work Time: Permanent, full-time, 5 day work-week and according to business needs Reports to: CIO Reference Document: Duties & Responsibilities: Responsibility: Oversee and maintain computer hardware and software systems. They assist in resolving technical issues concerning customers' accounts or company...
-
Driver Creation Assistants
hace 4 semanas
Cali, Colombia Chiper A tiempo completo**Asistentes de creación de controladores** **Acerca de Chiper **Chiper es el ecosistema de comercio electrónico B2B líder en América Latina y tenemos la misión de democratizar el comercio electrónico para un millón de tiendas de barrio y los millones de compradores que las visitan por sus necesidades domésticas. La solución integral de categorías...
-
Content Creator
hace 3 semanas
Cali, Valle del Cauca, Colombia Gps Trackit A tiempo completoAbout our Company: At GPS Trackit, we are a high-growth, industry-leading SaaS business focused on mid-market solutions that continues to grow by adding to our family of fleet management solutions.Are you a smart, hungry, proactive, active learner, and humble person passionate about making a difference in a growing company?If so, you may be a fit to enhance...
-
Web Content Coordinator
hace 1 semana
Cali, Colombia Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered 154314 - Cali, Valle del Cauca, Colombia **Job Summary**: **Web Content Coordinator is responsible for coordinating the implementation of web content for multiple brands in different Hills subsidiaries following digital industry standards and best practice as well as following company policies. You will work with main...