Corporate IT Demand Manager

hace 3 días

Bogota, Colombia PayU A tiempo completo

**About PayU**

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here

**About The Role**:

- As a Corporate It Demand Manager, you will be aligning technology solutions with business objectives, fostering consistent communication between various business units and IT teams. Additionally, you will actively drive IT initiatives that contribute to the achievement of the organization's overarching goals.

**What you will do**:

- Collaborate with business units to understand their technology needs and upcoming projects.
- Develop and maintain a comprehensive demand plan, outlining IT resource requirements and project timelines.
- Prioritize and categorize IT demands based on business impact and strategic importance.
- Act as a bridge between business stakeholders and IT teams, fostering strong communication and understanding.
- Conduct regular meetings with key stakeholders to assess ongoing demands and provide updates on IT initiatives.
- Manage expectations and negotiate priorities based on resource availability and business objectives.
- Work closely with IT teams to allocate resources effectively, ensuring optimal utilization and alignment with business priorities.
- Monitor and track resource utilization, adjusting as necessary to meet changing business needs.
- Identify opportunities for process improvements to enhance resource allocation efficiency.
- Oversee the full lifecycle of IT projects, from demand identification to delivery and post-implementation support.
- Ensure that projects are delivered on time, within scope, and within budget.
- Develop solution concepts and business cases for new investments or business needs.
- Mitigate risks and resolve issues that may arise during project execution.
- Collaborate with finance and business units to develop and manage the IT budget.
- Monitor and control IT-related expenditures, providing regular reports to leadership.
- Evaluate and manage relationships with external vendors and service providers.
- Negotiate contracts and agreements to ensure cost-effectiveness and service quality.

**What you need to succeed**:

- Bachelor’s degree in computer science, Information Technology, Business, or a related field.
- +7 years of proven experience as an IT Demand Manager or in a similar role within the Fintech industry is a plus.
- Strong understanding of Fintech operations, products, and regulatory environment.
- Excellent project management skills, including the ability to manage multiple projects simultaneously.
- Strong strategic thinking, analytical, and problem-solving skills.
- Experience leading teams
- Excellent written and verbal communication abilities Spanish and English [C1]
- Familiarity with ITIL or other IT service management frameworks.

**About us**

**Our Commitment To Building A Diverse And Inclusive Workforce**

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.

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