Weekend - Bilingual Legal Intake Specialist

hace 4 meses


Desde casa, Colombia Corebridge Solutions A tiempo completo

**Location**: Fully Remote (Must be based in Colombia)**
**Work Hours**: Full-Time, Friday to Sunday: 10:00 AM - 10:00 PM (Colombia Time)**:
**About CoreBridge Solutions**:
CoreBridge Solutions is at the forefront of tailored outsourcing solutions, partnering with U.S. firms across legal, medical, and financial industries. We empower operational excellence through top-tier talent. Our commitment to client satisfaction is matched by our dedication to the professional and personal development of our employees. At CoreBridge Solutions, you are a key part of our team, driving innovation in outsourcing services.

**Job Overview**:
As a Spanish Bilingual Legal Intake Specialist, you will play a crucial role in enhancing our client intake operations for a prestigious U.S. law firm. This position allows you to significantly contribute to our success while enjoying career growth and flexibility. We are seeking a detail-oriented and highly skilled individual proficient in both Spanish and English, with a certification or proven experience at the C1 level.

**Key Responsibilities**:

- Conduct remote intake interviews, documenting meticulously in both languages.
- Screen client data for legal service eligibility.
- Facilitate bilingual client-attorney communication.
- Manage case entries and updates with case management software.
- Ensure client confidentiality and adhere to ethical standards.
- Translate documents and assist in bilingual meetings as needed.
- Analyze intake metrics for strategic service improvements.

**Qualifications**:

- Bilingual proficiency in Spanish and English (C1 certification or equivalent professional experience).
- Experience in client-facing roles within the legal or related industries.
- Exceptional communication skills for articulating complex information.
- High proficiency in digital technology and case management systems.
- Meticulous approach to information handling and problem-solving.

**Home Office Setup Requirements**:

- Reliable internet with minimum 25 Mbps speeds.
- Desktop or laptop with a recent Intel Core i5 processor or above.
- Dedicated workspace ensuring privacy and productivity.

**Why Join CoreBridge Solutions?**:

- Be part of a company that values innovation and efficiency, where your work directly contributes to transforming industry standards.
- Work alongside passionate professionals dedicated to exceeding customer expectations and advancing technology.

**Benefits**:

- Flexible remote work setup allowing you to work from anywhere in Colombia.
- Performance-related bonuses celebrating significant milestones.
- Commitment to a sustainable work-life balance.

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