Tier 2 Support Engineer

**General Description**: The NOC Tier 2 Engineer is responsible for resolving incidents escalated and providing constant updates to the customer. **Primary Job Functions**: Ø Guarantee resolution to different Incidents escalated from NOC or from the customers. Ø Work with service providers, vendors and customers to drive issues to resolution. Ø...

We specialize in connecting skilled, motivated remote professionals with businesses that value your unique talents and contributions. We know what it’s like to want a workplace where you feel supported, appreciated, and excited to show up every day. That’s why we partner with businesses that are committed to creating a positive work environment and...

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform. Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe have used' Teramind to mitigate insider threats and protect their sensitive...

**General Description**: The primary focus is to ensure customer communication about their network’s status. **Primary Job Functions**: Ø Detect alarms / events on customers’ monitoring tools or company monitoring tools. Ø Open incidents in incident ticketing systems and report them to the customers within SLAs. Ø Provide timely follow up about...

The NOC Tier 3 Security Engineer will be responsible for designing, expanding, maintaining, operating, and optimizing customers infrastructure. Ø Provide Level 3 support for security incidents, investigations, running forensics tools and event documentation/reporting Ø Responsible for supporting vendors, providers, and field technician to resolve...

Are you a strategic, data-driven marketer ready to make an impact in digital advertising? Join Tier 11 as our Senior Media Buyer, where you’ll lead the creation of multi-platform campaigns that drive real results, optimize performance, and enhance our clients' digital presence. With a passion for analytics-fueled innovation and a proven track record...

Level 2 Support Engineer (Applications), Technical Support Group** **Key Responsibilities**: - Troubleshoot issues by resolving them with maximum customer satisfaction. - Take full ownership on customer problem/cases, monitor for proper and on time feedback. - Document and track all problems, enquires and events in the CRM system. - Act as a front line T2...

Tier 11 OverviewAt Tier 11, we're on a mission to redefine digital marketing through our unique Conversion Engine methodology. This data-driven approach combines creative, traffic, data, and after-the-click optimization to drive measurable, scalable growth for our purpose-driven clients.We invest heavily in our employees' growth, offering comprehensive...

Nowadays, the majority of businesses rely on computers to run their operations and make decisions. A qualified IT engineer is necessary for these circumstances for the upkeep of customer IT systems. A network and computer system are monitored and maintained by an IT support engineer. The network requirements and setup of the organization are typically what...

Join our team at Palo Alto Networks as a Tier 1 Post-Sales Engineer and play a vital role in ensuring customer success and satisfaction. In this position, you will provide advanced technical support, manage high-end security solutions, and build lasting relationships with our clients. Key Responsibilities: Provide support for Palo Alto Networks...

Company OverviewTier 11 is a pioneering full-service Digital Marketing Agency redefining digital marketing through its unique Conversion Engine methodology.This data-driven approach combines creative, traffic, data, and after-the-click optimization to drive measurable, scalable growth for purpose-driven clients.We're on a mission to redefine digital...

**Job Information**: Industry - Employment - Recruiting - StaffingWork Experience - 1-3 yearsLocation - Colombia; Work From HomeFunctional Expertise (Verticals) - Information TechnologyCity - MedellinState/Province - AntioquiaCountry - ColombiaZip/Postal Code - 050001We're looking for a **Technical Support Level 2** **who provides technical support for CATO...

**Role Summary and Responsibilities** **Responsibilities**: - Drive to deliver technology and products in the roadmap on schedule and with the highest quality - Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance - Provide last tier support for...

Support Engineer - Recent graduate-22000CF5 **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Ingeniero de sistemas recién egresado para ser parte de nuestro equipo de soporte con conocimientos deseables en: Oracle Fusion Middleware SOA Suite o Similares Oracle Cloud...

**About Astound Commerce** At Astound Commerce, we create digital commerce experiences that engage consumers and fuel exponential growth. Our global team of more than 1,600 talented doers and makers has helped visionary brands like L’Oréal, Adidas, FLOR, TOMS, and Sam Ash design and build their digital commerce ecosystems. For over 20 years and across...

Hello there! We are Devlane, a software development company with presence across all of LATAM, that’s currently offering staff augmentation services to clients around the world, with a special focus in North America. With us, you’ll have a real opportunity to shine and leave a footprint on the project you are assigned to since most of our clients are...

**Are you good on the phones? Tier 2 Cold Caller - Lead Qualification Agent** **_Hi!_** We offer: - 100% remote work - Being part of a multinational and multicultural team. - Learning about the Real Estate Industry - Minimum monthly income of $660 up to $1200 USD - Cold Calling - Outbound Bonuses - Weekly $25 - Top 3 (Monthly): $150, $100, $50 - $200 per...

About Support Shepherd">At Support Shepherd, a headhunter agency dedicated to hiring talented individuals across LATAM for international clients, we're committed to delivering unparalleled expertise in mobile advertising.">Role Overview">We're seeking a highly skilled Senior Android Software Development Engineer to join our mobile SDK team. As a key...

Android Senior Software Engineer (Remote) Android Senior Software Engineer | Support Shepherd | Colombia Only CVs in English will be considered to participate in the process ️ Fully remote, Only for LATAM ️ Position : Android Software Developer (SDK) Working Hours : Monday – Friday; 9am – 6pm EST Salary Range : 3000 – 5000 USD...

Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values: **1. Ensure Customer Success** - Obsessive and...