Salesforce Developer/administrator
hace 2 semanas
Position Overview: We are seeking a skilled Salesforce Developer/Admin to join our dynamic team and play a crucial role in maintaining and enhancing our call center's Salesforce CRM and AWS systems. This position demands expertise in both Salesforce administration and development, along with a strong understanding of call center operations.
**Responsibilities**:
Optimize call center performance by analyzing KPIs, uncovering analytics insights, and recommending data-driven solutions.
Administer call center sales systems (Salesforce and Ring central), ensuring data management, integrity, routine maintenance, and issue troubleshooting.
Train stakeholders in system usage and develop comprehensive documentation for all aspects of the systems.
Log developments and report KPIs to stakeholders.
Expected Start Date: 25/03/2024
-
Salesforce Administrator
hace 5 días
Barranquilla, Colombia Bluelight Consulting A tiempo completo**What We Are Looking For**: - Strong communication skills (written and verbal). - Highly self-motivated, and organized, with a keen attention to detail. - Work with the business to gather, analyze, and translate requirements into actionable requests. - Design, develop and implement scalable, sophisticated, declarative (Clicks, not code) custom solutions...
