Quality Assurance Supervisor

hace 2 semanas


Bogota, Colombia DHL A tiempo completo

QUALITY ASSURANCE SUPERVISOR-
Descripción del puesto

**Requisitos**:

- 5 years of management/supervision with at least 2 years supervising or managing a quality system in a complex or matrixed organization - Major participation in a successful standards organization registration in a complex environment - Logistics industry experience - Project management - Training Demonstrated history of problem solving and achieving goals Minimum Knowledge/Skills / Abilities (indicate intensity & duration): - Working knowledge of databases, spreadsheets, and word processing software. Fundamental knowledge of statistics. - Good written and verbal communication skills. Good facilitation and presentation skills. - Ability to input data, analyze data, and create reports - Ability to lead, motivate, and manage people - Ability to train associates - Ability to manage projects - Ability to think and work independently with minimum direction - Ability to make good judgments on a timely fashion

**Responsabilidades**:
Key Accountabilities / Primary Duties & Responsibilities: - Manages (including planning) the audit process to monitor the quality system and compliance with customer quality requirements globally. - Establishes, maintains and continuously improves the overall quality systems and programme. - Provides leadership on key customer and 3rd party audits - Assists leadership of QA to develop and implement quality -related training programs for management, field operations and QA associates. Trains, and develops associates. Works in concert with Continuous Improvement team to focus/direct CIP activities/workshops - Tracks quality assurance metrics for the organization - Creates qualtiy processes and SOP’s - Acts as primary customer interface for significant QA related issues/initiatives; coordinate participation of other members of the operational and account teams as appropriate - Acts as primary advisor to the operations management team on QA issues/initiatives (e.g. problem solving, identification and escalation of significant QA issues) - Work with customer quality team at key customer site to manage expectations and requirements outlined in customer QST (document attached) - Assists leadership of QA to develop, distribute and maintain regular management reports - Reads and interprets technical documents, and regulations - Performs other duties as assigned.
- JOB ID
- ***

CO01861
- COUNTRY
- ***

Colombia
- CITY
- ***

BOGOTA
- CATEGORY
- ***

Quality
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