Community Manager

hace 3 semanas

Perú Valle del Cauca, Colombia Rush Street Interactive A tiempo completo

We are located in Peru and are looking for the best Comunity Manager for our team who loves everything related to content creation, and social media management.

**Essential Responsibilities**:
Community Engagement:

- Building and nurturing a vibrant community of sports betting enthusiasts through various online channels, social media, and other relevant platforms.
- Act as the primary point of contact for community members, responding quickly to questions, comments, and concerns while maintaining a friendly and professional tone.
- Foster positive relationships with community members, encouraging active participation, and promoting a supportive and inclusive environment.
- Identifying and leveraging user-generated content to enhance engagement and brand advocacy.

**Social Media Management**:

- Developing a comprehensive social media strategy to drive brand awareness, engagement, and traffic.
- Creating and curating compelling content (text, images, videos, etc.) with the support of the graphic design area aligned with the brand's voice and values for different social media platforms.
- Monitoring social media channels, promptly addressing comments, messages, and reviews, and escalating critical issues to the appropriate team members.
- Analyzing social media performance metrics and providing actionable insights to improve reach, engagement, and conversion.

**Content Creation**:

- Collaborate with the marketing team to develop engaging and informative content related to sports betting, including articles, blog posts, infographics, and videos.
- Ensuring content is optimized for search engines and shareable across various platforms.
- Researching industry trends, sports events, and betting tips to produce relevant, up-to
- date content that resonates with the target audience.

**Brand Advocacy**:

- Act as a brand ambassador, representing the company's values, mission, and commitment to responsible gambling.
- Identifying and engage with influential individuals and communities within the sports betting industry to amplify brand reach and build strategic partnerships.
- Monitoring and report on industry trends, competitor activities, and customer feedback to provide valuable insights for business improvement.

**Required Knowledge and Skills**:

- Bachelor's degree in marketing, Communications, or a related field (or equivalent work experience).
- Proven 2 years experience as a Community Manager or in a similar role, preferably within the sports betting, gaming, or sports industry.
- Excellent written and verbal communication skills with exceptional attention to detail.
- In-depth knowledge of various social media platforms and their best practices.
- Familiarity with sports betting terminology, trends, and customer preferences.
- Strong analytical skills with the ability to interpret social media metrics and generate actionable insights.
- Ability to multitask, work under pressure, and adapt to rapidly changing priorities.
- Passion for sports, betting, and the ability to stay up to date with industry news and events.
- Proficiency in using social media management tools, content creation software, and analytics platforms.
- Understanding of responsible gambling practices and regulations is a plus.

**What makes us great**:

- Comprehensive compensation
- Work-life balance initiatives
- Autonomy - we embrace personal freedom and responsibility
- Creativity - we are open to new ideas of how we can be better
- Growth - we want you to develop personally as well as professionally
- Top-notch professionals who are passionate about what they doing
- People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

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