Ofr Program Analyst

hace 2 semanas


Bogota, Colombia DHL A tiempo completo

**About the role**:

- Follow up the quote status until get a customer decision. Target to provide quote to customer within next 2 hours of initial request.
- Support with monthly status and performance reports for OFR based on the status of the quotes and related to the operation.
- Generate a Weekly Performance report for OFR based on KPI analysis and Hit Rate defined. This report also covers business performance.
- Find improvements and efficiencies and discuss open topics and issues.

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**Who can apply**:

- Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
- Good level of MS Excel and other MS Office tools.
- Good communication in English (verbal and written - level medium).
- Customer service and communication skills.
- Teamwork and autonomy.
- Employees who have been in the organization for not less than 12 months.
- Employees that are not in transition projects

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**_Note: Applicants must have their leader’s approval_**

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**Key Capabilities / Competencies**:

- Customer Orientation
- Planning & Organizing
- Assertive Communication
- Attributes of DPDHL


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