Client Happiness Coordinator Home Office

hace 6 meses

Colombia Huila Job Duck A tiempo completo

**_JOB DUCK IS HIRING CLIENT HAPPINESS COORDINATORS
- **

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, **remote job opportunities **with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 3 years in a row

**Role Overview**:We're currently on the lookout for **Client Happiness Coordinators. Your role? **You will improve customer retention, reduce customer churn, scout new customer opportunities, and drive new business growth through customer advocacy

**Your Responsibilities Will Include:
- Developing and maintaining strong relationships with existing clients.
- Organizing and scheduling quarterly business reviews with clients.
- Creating, maintaining, and sending client satisfaction surveys to measure possible areas of improvement.
- Providing support to client requests with friendly, accurate, and timely information.
- Performing administrative duties, such as mailing, calendaring, and telephone communication.
- Maintaining client records.
- Building a rapport with clients.
- Organizing holiday events. Other tasks as determined by the client

**What We're Looking For**:

- At least **15 months of experience in a related position **or a related qualification.
- Client-oriented.
- Excellent interpersonal skills.
- **Advanced/native-level English (written and spoken) **.
- Killer organizational and planning abilities.
- Ability to maintain confidentiality and attention to detail.
- Excellent verbal and written communication skills.
- Phone etiquette.
- Stellar time-management skills.
- **Your own reliable PC, headset, and a speedy internet (at least 3MB/s) **.

**What's In It For You?
- Monthly Compensation of $3,040,000.00 Colombian Pesos.
- **Paid time off and holiday pay.**:

- Social Security and healthcare benefits.
- **Paid annual time off **and holiday pay.
- Sick leave.
- Parental leave.
- 13th month payment.
- Referral and annual **bonuses.**:

- **100% Remote, **Full-Time, Long-Term Career Opportunity.
- Opportunities for professional development and training.
- Dedicated support from our team.
- A chance to work with clients who share our values.

Do you have your own equipment to work from home?

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