Specialist - Finance (OTC)

hace 3 meses


Bogotá Cundinamarca, Colombia DHL A tiempo completo

**Title: Specialist (Finance) OTC**

**Location: GSC BOG**

Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs.

**Key Responsibilities**:

- Request and/or confirm payment supports to clients as appropriate.
- Perform account reconciliations with clients as required.
- Timely management of balances in favor with clients or with internal areas.
- Strict compliance with the collection policy according to the escalations and established times.
- Management and compliance with KPI's and assigned budget.
- Develop a sustainable relationship with internal and external stakeholders.
- Annual update of the process support documentation.
- Provide timely and concrete status with meetings with the BP (manager) of the assigned accounts.
- Maintain communication with internal/external/third parties to meet customer expectations.
- Provide proactive problem resolution and corrective actions to ensure service excellence.

**Skills / Requirements**:

- Students/Professionals in fields such as public accounting, finance, business administration, or financial management.
- A minimum of 1 years of experience managing accounts payable processes.Good level of MS Excel and other MS Office tools.
- Customer service and communication skills.
- English level B2.
- Teamwork and autonomy.

**Relevant information**:

- Salary: $2.419.820
- Type of Contract: Indefinite - Directly with DHL Colombia.
- Performance bonus up to 16% of salary ($387.171 max)
- Food Allowance: $95.564



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