Solution Architect, Supply Chain Support

hace 1 semana

Bogota, Colombia Coupa Software A tiempo completo

Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:
**1. Ensure Customer Success** - Obsessive and unwavering commitment to making customers successful.

**2. Focus On Results** - Relentless focus on delivering results through innovation and a bias for action.

**3. Strive For Excellence** - Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

As an Associate Solution Architect within the Supply Chain Support team, you will be primarily responsible for resolving incidents arising from customer's usage of our product offerings - (Includes both desktop and cloud products). This will include assisting delivery teams resolve questions that arising during project delivery. You will provide expertise in troubleshooting and reviewing of issues prior to escalation to software development and cloud operations teams to ensure technical accuracy. You will be expected to process and resolve incidents within agreed service level targets (SLTs) by providing quick and detailed responses.

**Responsibilities**:

- Coach user to design/build model based on trend analysis, supply value chain analysis, and familiarity with operation management/research fields of production planning, forecasting, transportation, inventory management, and strategic sourcing
- Diagnose user’s supply chain questions thoroughly and present structured and comprehensive mathematical solutions in a timely matter

Achieve set targets and goals to maximize the customer experience and service provided by the Company:

- Be able to conduct supply chain risk and sensitivity analysis
- Be able to understand and troubleshoot mathematical optimization models: supply chain problems that require Linear Programming, Mixed Integer Programming, Branch and Bound methods to solve

Assist in coordinating with operations and engineering teams in order to identify errors and anomalies:

- Understand key client performance levers (on-time delivery, cost, feasibility, etc.) and seek solutions to improve these metrics in the most effective and efficient way
- Review and evaluate product defects and requests in order to resolve the issue or provide direction on the best path to resolution
- Review and validate issues and enhancements that are reported from users and communicate to product and development team in a clear and easy to follow format
- To voice and define customer feedback to Applied research and Product teams; Review and assist/approve in product features/designs and bug prioritization

At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.

We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches And much more

As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.
- Please be advised, inquiries or resumes from recruiters will not be accepted._

  • SAP Bts Supply Chain Architect

    hace 1 semana

    Bogota, Colombia SAP A tiempo completo

    **We help the world run better** Business Transformation Services (BTS) is the Digital Transformation strategic advisory arm of SAP’s Service & Support organization. We assist clients in achieving their Digital Transformation vision and Best-Run Business capability from their SAP and other IT investments. Our team draws on insights and experience from...

  • Associate Solution Architect

    hace 7 meses

    Bogota, Colombia Coupa A tiempo completo

    Bogota, Colombia Services - Support / Mid Level / Onsite Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth,...

  • Supply Chain Coordinator

    hace 7 meses

    Bogota, Colombia Ipsen Colombia S.A.S A tiempo completo

    **Forecasting / Local Demand Review** - Set up and lead monthly local demand planning process as part of Sales and Operations Planning (S&OP) process including managing internal consensus forecasting exercise liaising with Commercial, Marketing, Finance, Regulatory & Medical and is responsible for challenging forecast. - Enter forecasts into the forecasting...

  • Supply Chain Manager

    hace 7 meses

    Bogota, Colombia Parker Wellbore A tiempo completo

    Company Description Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker...

  • Regional Supply Chain Director

    hace 5 días

    Bogota, Colombia International Rescue Committee A tiempo completo

    **Requisition ID**: req25179 **Job Title**:Regional Supply Chain Director - Latin America **Sector**:Supply Chain **Employment Category**: Regular **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Mexico City, Mexico; Bogota, Colombia; San Salvador, El Salvador; LATAM region based or global in an IRC registered location **About...

  • Supply Chain Manager

    hace 7 meses

    Bogota, Colombia Takeda Pharmaceutical A tiempo completo

    **About the role**: - R_esponsible for building and leading the Supply Chain Team in Colombia LOC enabling and ensuring high quality and on-time delivery of products for this market. His/her scope is the End-to-end Supply Chain organization, including Operations and Planning roles and duties: Warehouse and Distribution, International Trade, Demand Planning...

  • Supply Chain Consultant

    hace 7 meses

    Bogota, Colombia Miebach Consulting GmbH A tiempo completo

    Mid-level Professionals | - Bogota**For a further development of our offices in Bogotá we are looking for a Supply Chain Consultant.** **TASK** - Work directly with client & internal team to understand business requirements of a client organization, identify data requirements and necessary supporting analysis, and formulating strategies, etc. - Develop...

  • Supply Chain Manager

    hace 7 meses

    Bogota, Colombia Parker Wellbore A tiempo completo

    Company Description Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker...

  • Director - Supply Chain

    hace 6 meses

    Bogota, Colombia Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...

  • Senior Supply Chain Consultant

    hace 7 meses

    Bogota, Colombia Miebach Consulting GmbH A tiempo completo

    Senior Professionals | Strategy | Operations | - Bogota**For a further development of our offices in Bogotá we are looking for a Senior Supply Chain Consultant.** **TASK** - Work with client & lead an internal team to understand business requirements of a client organization, identify data requirements and necessary supporting analysis, formulating...

  • Supply Chain Manager Andean

    hace 7 meses

    Bogota, Colombia Givaudan A tiempo completo

    Step into our world of creativity and joy! Supply Chain Manager Andean - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Analyst - Supply Chain

    hace 5 días

    Bogota, Colombia Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance...

  • Senior Manager, Supply Chain PMO

    hace 7 meses

    Bogota, Colombia NewellRubbermaid A tiempo completo

    **Senior Manager, Supply Chain PMO** Job Number: 2303485 Position Title: Senior Manager, Supply Chain PMO Location: Bogotá, Colombia Reports to: Sr. Manager, NSC PMO Lead The Supply Chain Project Management Office (SCPMO) operates as a Center of Excellence for Project Management at a strategic level and sits inside of the Global Supply Chain function....

  • Director Supply Chain Management

    hace 6 meses

    Bogota, Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: - Contribute to the delivery of a Market business plan and targets as a member of the local management team in close alignment with HQ functions - Lead the development and implementation of Supply Chain Strategy to support Market goals and financial objectives - Develop capabilities and initiatives to support...

  • Supply Chain Planner

    hace 4 días

    Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Trainee - Supply Chain

    hace 6 días

    Bogota, Colombia Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance...

  • Practicante de Supply Chain

    hace 7 meses

    Bogota, Colombia Natalia Godoy Consultores Organizacionales A tiempo completo

    **Descripción**: **Descripción**: Estamos en busca de un estudiante apasionado para unirse a nuestro equipo en el Departamento de Market Andina Customer Service & Design como Practicante en el área de Cadena de Suministro. Esta posición tiene como objetivo principal brindar soporte operativo en el proceso de cumplimiento de órdenes para Materiales de...

  • Supply Chain Intern

    hace 6 meses

    Bogota, Colombia Wärtsilä A tiempo completo

    **Supply Chain Intern**: **Supply Chain Intern** Estamos buscando un Pasante para unirse a nuestro dinámico equipo de coordinacion de partes. Qué estarás haciendo Como **Supply Chain Intern,** te centrarás en estas responsabilidades: - Aprender del equipo de coordinaccion de partes. - Actuar como contacto para cotizaciones de repuestos, pedidos,...

  • Supply Chain Lead

    hace 6 meses

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Practicante de Supply Chain

    hace 3 meses

    Bogota, Colombia Natalia Godoy Consultores Organizacionales A tiempo completo

    **Descripción**:**Descripción**:Estamos en busca de un estudiante apasionado para unirse a nuestro equipo en el Departamento de Market Andina Customer Service & Design como Practicante en el área de Cadena de Suministro. Esta posición tiene como objetivo principal brindar soporte operativo en el proceso de cumplimiento de órdenes para Materiales de...