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Servicenow Administrator

hace 7 meses

Desde casa, Colombia Talentus A tiempo completo

**Open to Latin America**

At Talentus, we are looking for you

We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries.

We are currently looking for a **ServiceNow Administrator **to become a valuable addition to our dynamic team

**Responsibilities**:

- Configure and customize ServiceNow modules, including form setup, workflows, notifications, and user roles.
- Perform regular system maintenance, including upgrades, patches, and routine tasks.
- Manage user roles, groups, permissions, and data import/export techniques.
- Monitor system performance and troubleshoot any issues to ensure optimal system operation.
- Work closely with stakeholders to gather requirements, analyze business needs, and implement appropriate solutions.
- Create and maintain detailed technical documentation, including configuration guides, user manuals, and process documentation

**Qualifications**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 3 - 4 years of experience working as a ServiceNow Administrator or in a similar role
- Strong understanding of ServiceNow best practices for configuration and customization
- Excellent communication skills, both verbal and written, to interact effectively with stakeholders and team members
- Deep understanding of configuring and customizing ServiceNow modules, including form setup, workflows, notifications, -and user roles
- Basic scripting skills in JavaScript for creating and modifying business rules, client scripts, and other customizations
- Proficiency in managing user roles, groups, permissions, and data import/export techniques
- **English B2 or above is mandatory**:

- Maintain a fully professional work environment within the home setting
- Excellent soft skills

**What do we offer?**
- Contractor model
- 100% remote
- Salary in $USD
- Paid Vacations
- Day off for birthdays
- Benefits courses and/or certifications
- Work on leading projects for our US customers, and not on the bench

**Join us