Ssr Service Assurance Technician
hace 6 meses
Ingeniero de soporte en redes nível II-
- Tu misión: Gestionar y dar soporte sobre incidentes y problemas en datos, voz e internet a los clientes.- Lo que harás:
- Dar diagnóstico, resolución y cierre de todo ticket que sea asignado de cualquier geografía y complejidad técnica
- ¿Eres la persona indicada?- Eres profesional en Ingeniería de telecomunicaciones, electrónica o afines con al menos dos años de experiência en cargos similares: posees conocimientos técnicos de diferentes tecnologías como enlaces de cobre, fibra, ADSL, acceso inalámbrico (punto a punto y punto a multipunto) y satélite (VSAT, SCPC), internetworking (router, switches, etc), configuración y diagnóstico de los servicios, protocolo de ruteos (estático, BGP, OSPF, etc), QoS, VRRP, NAT y VLAN, 802.1q, spanning tree conocimientos de SDWAN y preferiblemente cursos de CCNA e ITIL; tienes dominio intermedio del idioma inglés; no cuentas con PQR´s internas los últimos tres meses y tienes disponibilidad para trabajar con nosotros en turnos 7x24.- ¿Que ofrecemos?- Bono de alimentación
- Auxilio de conectividad
- Poliza de salud para ti tu pareja e hijos
- Seguro de vida
- Bono anual por desempeño
Si cumples con los requisitos y te interesa la oferta Esperamos conocerte pronto
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