Real Time Analyst

hace 2 semanas


Bogota, Colombia XYZies Call Center A tiempo completo

**Responsabilities**:
The key from this position is to create Reports from all relevant aspects such as: Productivity, Shrinkage. Handle and control Call center call volume thought Vonage. As an (RTA), duties include developing staff schedules, collecting staff performance, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership.

**Requirements**:

- High School diploma
- University degree is a plus.
- Experience with Microsoft Power BI.
- Multitasking skills.
- Dana analysis skills.

Tipo de puesto: Tiempo completo

Salario: $2.500.000 - $3.000.000 al mes

Pregunta(s) de postulación:

- ¿Tienes disponbilidad para trabajar presencialmente?

Experiência:

- Analisis de datos: 1 año (Deseable)

Idioma:

- Inglés (Obligatorio)


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