Business System Analyst

hace 1 mes

Colombia Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
**Role Summary**:
Are you interested in shaping transformation initiatives? Are you excited about the opportunity to influence others in the B2B Commerce space? Are you passionate about fostering vital connections that will help to make our company, partners, and customers more productive and profitable? If your answer is yes to any of these questions, this is your opportunity to join an innovative and dynamic team. As a member of the Rockwell Automation IT organization, you will join our digital transformation journey as we seek to improve and push boundaries.

In this role you will:

- Lead in developing and maturing customer experience capabilities in the B2B Commerce space with a lens of addressing outside-in as well as inside-out business needs.
- Collaborate and shape business case & charter with business stakeholders driving clarity on scope and business requirements.
- Define the needed business cases with our project team and process owner, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs).
- Provide analysis on key business drivers and metrics using the latest analytics & visualization technology.
- Review, analyze, and evaluate business systems and user needs.
- Work with execution teams (in collaboration with the product owners and technical leaders) to communicate business needs in the form of clear personas, use cases and business requirements.
- Work in an Agile environment where you assist with Scrum Ceremonies and lead relevant meetings as well as be expected to define User Stories and Sprint Goals, manage dependencies on other teams, and Backlog grooming and refinement.
- Facilitate user input workshops, wireframing and rapid prototyping.
- Manage activities in preparing our team for Program Increments (PI) Planning sessions.
- Serve as a conduit between the developers and the product owners to drive clarity on " the what/need.”
- Serve as a stage gate to review outcomes match business needs before turning over to business stakeholders for verification and acceptance.
- Map current & future state processes, process gaps, data flow diagrams, etc. in support of transformation
- Demonstrates an informed knowledge of business areas to supports several moderately complex business processes.
- Be responsible for training and support documentation, as well as business readiness & service transition.
- Provides consultative support in financial management, organizational change, vendor management, and operational excellence to transformation initiatives.

Basic Qualifications:

- Bachelor's Degree and related experience

Preferred Qualifications:

- 8 plus years of experience with Business analysis, Process Improvement, and data management experience.
- 5 plus years of experience with driving business solutions in B2B and B2C space.
- 3 plus years of experience with Agile development and SCRUM/SAFE methodologies.
- Experience with persona and use case driven requirements gathering.
- Experience with current and future state end-to-end business process analysis and design.
- Experience with working effectively with core team members that are remote based.
- Demonstrated ability to lead planning and cross functional discussions to drive requirements clarity and decision making.
- Excellent communication skills.
- Experience in working Atlassian’s Confluence, Jira a plus.
- Knowledge of ADOBE Experience Manager a plus but not required.

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