International Reservation Agent

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Nuvola, a Sabre´s company is looking for a Reservation Agent within our Hospitality unit that takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.

What does a Customer Service Reservation Agent do?
- Assist our guest and travel agents with their vacation needs via inbound calls
- Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
- Answer inquiries pertaining to the resorts’ amenities, services, and policies
- Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc

Job Requirements
- 1+ years of customer service experience
- Advanced English speakers
- Fluent Internet Connection
- Passion to provide a great customer experience over the phone

**Benefits**:

- Work remotely
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs

The rate of pay is 42,000,000 Colombian pesos/year, across 14 pay periods, at 3 million Colombian pesos/month

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