Collections Analyst:

hace 2 semanas

Bogota, Colombia STT Group A tiempo completo

**Descripción del puesto**:
The Collections Analyst position reports directly to the BPO Supervisor. The Collections
Analyst is responsible for performing various financial functions to ensure company invoices,
credit checks, and collections are paid/performed in adherence to company policies &
procedures.
This Collections Analyst must be able to work in a fast-paced environment with
demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to
seek supervisory assistance as appropriate.

**Responsibilities**:
Collecting outstanding payments from customers, including major, international and specialty
accounts.
Manage key accounts reconciling payment issues and billing disputes.
Creating bill-backs and / or write off as necessary.
Setting up new customers in the ERP system.
Run specific no call reports.
Maintains accurate records relating to accounts.
Develop solid working relationship with sales team to use as a resource in resolving customer
related issues.
Managing and monitoring timely collections of all accounts.
Provide reports on external and internal collection operations as requested.
Interact with other departments to resolve discrepancies.
Generate customer reports.
Manage customer complaints effectively
Perform weekly review of customer AR and list problem accounts.
Research customer questions or concerns.
Maintain aging reports and an organized follow-up schedule.
Enter appropriate notes in system to accurately describe all collection action taken or
commitments made.
Work assigned accounts by making phone calls on past due balances.
contact with customers and agents alike.
Resolve account issues and research discrepancies.
Deal with issues relating to return merchandise, credit holds, and must have constant rapport
with agents.
Negotiate payment plan with customers.
Reply to daily incoming correspondence.
Reconcile account balance as needed.
Able to handle other administrative functions for accounts assigned, including recording
changes of addresses and replying to mail correspondences.

**Requisitos**:
Skills and Experience
Fluency in English (English Level B2 Plus)
1 - 2 years of experience in collections (No Soft Collections) preferred.
Proven Customer Reconciliation Experience.
High school diploma required (Higher education or certification preferred).
Knowledge of MS Office tools.
Advanced Excel
Knowledge of ERPs (SAP, NetSuite, JDE, Salesforce, etc) es highly desired.

**Beneficios**:
Salary: $3.500.000 COP

**Detalles**:
**Nível mínimo de educación**: Tecnicatura/técnico (Graduado)

  • Collections Analyst

    hace 1 día

    Bogota, Colombia KLYM A tiempo completo

    En KLYM, la primera plataforma online que ofrece soluciones financieras 100% digitales a empresas, estamos buscando un(a) Collections Analyst **Tu misión será** Realizar acciones de cobranza a la cartera de clientes asignada, de acuerdo a procedimientos de cobranzas establecidos, con el propósito de mantener al día las cuentas por cobrar. **Las...

  • Collections Analyst

    hace 4 semanas

    Bogota, Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services. We have been impacting the world **since 2018,** and we want...

  • Analyst Apar

    hace 2 días

    Bogota, Colombia Johnson & Johnson A tiempo completo

    We are searching for the best talent for Analyst APAR to be in Bogotá. **Purpose**:The Analyst APAR is responsible from an end-to-end perspective of the customer credit analysis, blocked order release process and customer daily credit data management with regional and multi-sector scope to support internal customers for strategic decisions, financial and...

  • Collections Analyst

    hace 4 semanas

    Bogota, Colombia Tangelo Mx A tiempo completo

    ¡Hola! Somos Tangelo. Combinamos la tecnología y el análisis de datos para crear productos financieros con procesos eficientes y enfocados en el usuario. Nacimos en el 2022, pero nuestra historia va mucho más atrás, cuando decidimos tomar lo mejor de una Fintech Colombiana y una arrendadora Mexicana para crear productos de crédito eficientes,...

  • Collections Specialist

    hace 4 semanas

    Bogota, Colombia HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services. We have been impacting the world **since 2018,** and we want...

  • Atr Full Analyst

    hace 6 días

    Bogota, Colombia Kenvue A tiempo completo

    **ATR FULL ANALYST**-2307004764W Description **ATR Analyst** Kenvue está en búsqueda de un/una **ATR Analyst**. Esta posición reporta a **A2R **y está ubicada en Bogotá - Colombia. **¿Quiénes somos?** En Kenvue, parte de la familia de empresas de Johnson & Johnson (Kenvue), creemos en el poder extraordinario del cuidado diario. Impulsadas por la...

  • QA Analyst

    hace 6 días

    Bogota, Colombia D&S Global Solutions A tiempo completo

    **Position Title**:Quality Assurance Analyst **Language (s)**:All applicants must speak, read and write fluent English. Any other language is a plus. **Contract Type**:Labor / Indefinite Terms **Equip. required**:Computer 8GB RAM / Windows 10 or later / Internet speed 30 MB **Job Start Date**:...

  • Recoveries & Collections Analyst Business Execution

    hace 4 semanas

    Bogota, Colombia BBVA A tiempo completo

    **Área**: **GLOBAL RISK MANAGEMENT** **Inscríbete hasta**: **5/23/2023** **Sociedad**: **082** **¿Qué estamos buscando?** Formación Académica: Profesional en carreras administrativas o afines sector financiero Experiência: Mínimo dos años en el sector financiero Conocimientos técnicos: Análisis de base de datos (Excel, SAS) Habilidades y...

  • Finance & Administration Specialist

    hace 7 días

    Bogota, Colombia XERTICA COLOMBIA SAS A tiempo completo

    **About the job** Ensure that the billing and collection cycle is carried out in a timely manner, with analysis of information for the business units. **What we are looking for: [Qualifications]** - Minimum 6 months of experience in collections, billing, administrative roles, bank reconciliation, or support for financial areas. - Student of Political...