Accounting Supervisor

Job Summary:
As an Accounting Supervisor, you will be responsible for overseeing the day-to-day accounting

operations, managing a team of accountants, and ensuring the accurate and timely delivery of financial

services to our clients. Your expertise in financial reporting, team leadership, and client management

will be instrumental in driving excellence and fostering strong relationships with our clients. The

Accounting Supervisor will report to the Accounting Manager.

**Responsibilities**:
Service Delivery Management
- Oversee the day-to-day accounting operations, including accounts payable, accounts receivable, general ledger, and financial reporting.
- Review and approve journal entries, reconciliations, and financial statements prepared by the accounting team.
- Collaborate with cross-functional teams to ensure accurate and timely month-end and year-end closing processes.
- Monitor and analyze financial data, identifying trends, issues, and areas for improvement.
- Coordinate and communicate with clients to understand their accounting needs, resolve queries, and provide exceptional client service.
- Ensure compliance with accounting principles, tax regulations, and relevant laws for all client accounts.
- Develop and maintain strong client relationships, serving as the main point of contact for accounting-related matters.
- Prepare and present financial reports, budgets, and forecasts to clients and management.
- Implement and maintain robust financial controls and procedures to safeguard client assets and mitigate risks.
- Work with client operational peers to understand daily / weekly /monthly assignments and ensure on-time and accurate delivery.
- Support team leads with escalations and act as back up.
- Support consistently achievement of service level agreements with customer and maintain NPS on target

Team Leadership
- Lead and supervise a team of accountants, providing guidance, training, and performance evaluations to ensure high-quality service delivery.
- Oversee the day-to-day operations of the account, including task assignment, workload management, and prioritization.
- Maintain attrition levels on target for accounts in scope.
- Oversee customer communications and ensure proper distribution to the staff.
- Participate in the recruitment and onboarding of new team members, fostering a positive and productive work environment.

Operational Management
- Supervise and approve various finance and accounting activities, including preparation of reports and statistical data detailing operational results.
- Ensure accomplishment of productivity and quality targets for teams in scope.
- Work with client operational peers to understand daily / weekly / monthly assignments and ensure on-time and accurate delivery.
- Maintain operational policies and practices to ensure data necessary for business operations is accurate and reliable.

Account Management
- Support consistently achievement of service level agreements with customer and maintain NPS target

Innovation Agenda
- Support the implementation of operational analytics platforms and new technologies aimed to improved efficiency and organization.
- Analyze accounting data, identify trends, and provide insights to management for cost-saving opportunities, process improvements, and financial reporting.
- Stay updated on industry trends, emerging technologies, and regulatory changes related to accounting, and recommend and implement process improvements accordingly.
- Identify and implement automation and digitization opportunities to streamline accounting processes, reduce manual efforts, and improve productivity.

Skills and Experience:

- Licenciatura degree in accounting.
- 6 + years’ experience in accounting or finance roles, with a strong background in general
accounting and financial reporting.
- Minimum of 3 years of leadership experience, preferably in an outsourcing or professional
services environment.
- In-depth knowledge of accounting principles, financial controls, tax regulations, and relevant
laws.
- Proficiency in using accounting software and ERP systems. Knowledge of NetSuite, SAP or Oracle is a plus.
- Strong analytical and problem-solving skills, with the ability to interpret financial data and
provide strategic insights.
- Excellent communication and interpersonal skills, with the ability to build and maintain
relationships with clients and internal stakeholders.
- Strong organizational and time management skills, with the ability to prioritize and meet
deadlines in a fast-paced environment.
- Detail-oriented with a focus on accuracy and quality in deliverables.
- Ability to lead and motivate a team, fostering a positive work environment.
- Demonstrated ability to adapt to changing priorities and work effectively under pressure,
- Additional Requirements (Nice to have):

- CPA Qualification is preferred