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Sr. HR Generalist

hace 7 meses

Cali, Colombia TaskUS A tiempo completo

Want to be part of a company that is changing the game for some of the world's most notable brands and disruptive companies? We thought so.

In this role, you will be an integral part of the HR team assisting with Employee Relations and special projects.

At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you're looking for a new challenge or just want to be a part of something historic, join us. Let's change the way the world works.

Responsibilities (including, but not limited to):

- Develops human resources solutions by collecting and analyzing information and recommending courses of action.
- Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.
- Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. conducting research, developing and organizing information, and fulfilling transactions.
- Prepares reports by collecting, analyzing, and summarizing data and trends.
- Ensure compliance with federal, state, and local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.
- Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
- Review and file new hire paperwork including I-9 documentation.
Track and administer employee leave, including but not limited to FMLA, Military, and Disability leaves.
- Administer our Employee Satisfaction Survey.
- Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
- Manage documentation in personnel files.
- Conduct exit interviews as needed.
- Update/revise employee policies and procedures as required by law or necessary for the business.
- Maintain a positive culture by managing the day-to-day office tasks as needed. Other duties as assigned based on the needs of the business.

Skills/Requirements:

- Bachelor's degree in Human Resources OR equivalent work experience
- 3+ years of direct experience; hourly population and/or call center experience highly preferred
- PHR strongly preferred
- Strong ability to multi-task, extremely detail-oriented, and high sense of urgency
- Background in roles requiring customer service and organizational skills
- Experience with ADP, Oracle HCM, or other HR Information Systems
- Knowledge of state and federal employment law

**About TaskUs**

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people.

TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs currently has over 35,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.