Bilingual Customer Service Representative
hace 4 semanas
**Responsibilities**
- Responsible for requesting bills and records and providing attentive, efficient service to clients
- Responsible for solving complaints from clients and employees
- Run reports to ensure numbers are being met by the department and the clients
- Ensure all files sent to demands have the necessary documentation
- Responsible for maintaining and securing records in accordance with the established policies and procedures
- Researches the location of documents upon the request of designated office management and clients
**Requirements**:
- At least 2 years of customer Service experience
- Excellent English-speaking skills, to include the ability to read and write in English
- Computer literate (can use all Microsoft programs)
- Positive, high-energy and professional
- Strong work ethic
- Detail oriented with the ability to multi-task
- Strong problem solving skills
- NetSuite or CRM experience preferred
- Must have access to a computer with strong internet connectivity
Tipo de puesto: Tiempo completo
Salario: $3.000.000 - $4.000.000 al mes
Experiência:
- Customer service: 2 años (Deseable)
Idioma:
- Ingles (Deseable)
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