Techincal Support Engineer Latam

hace 2 semanas


Colombia PayU A tiempo completo

**About PayU**

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here

**About the role**

Offers L2 Technical Support and Assistance in PayU platform and its services, for all company Merchants.

Manage requests submitted by internal and external clients, related to Technical Support, with the objective of provide final solutions, keeping high customer satisfaction rates.

Work with other business units, including the Integration team, Product, and Customer Success/Care, as required. Generate Special Reports, according Internal Customer Requirements

**What you¨ll do**

Computer Science or Engineering required, or equivalent experience

API Knowledge

Experience querying/searching databases, SQL.

Data Base Tools like: MySQL, Oracle, SQL Server, PostgreSQL, MongoDB, Redis, IBM DB2

2 - 3 years experience in customer service/support role.

Written and Spoken English B2 or higher desirable.

**Qualifications and Skills**

Written and verbal communication with a professional yet personal tone (English and Spanish)

Problemanalysis and solvingability

Acute attention to detail and accuracy

Demonstrated strength in achieving great customer experience

High energy, self-motived, proactive, goal oriented and enthusiastic

**About us**:
**Our Commitment To Building A Diverse And Inclusive Workforce**

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.


  • Support Engineer

    hace 1 semana


    Colombia Recruiters Worldwide A tiempo completo

    **Veryfi, Inc **is looking for a **Support Engineer.** “Processing docs in less time than it takes to read this". Compensation**:USD2K - 3K/month.** Location**:Hybrid (Medellín, Medellin, Antioquia, Colombia).** Skills**:Proficient in REST, software development and API.** **Responsibilities**: Veryfi is looking for a Support Engineer responsible for...


  • Colombia, Huila SGF Global A tiempo completo

    **Cargo** Application Support Engineer (Banner ERP) (1) **Funciones** - Desarrollo y soporte a ERP Banner y sus diferentes módulos - Mejoras y desarrollo en PL/SQL - Mejoras y desarrollo en Unix Shell - Mejoras y desarrollo en Oracle Forms - Atención y contacto directo con el cliente **Horario** Se trabaja bajo horario y calendario del este de EE.UU...


  • Colombia Aimpoint Digital A tiempo completo

    Aimpoint Digital is a fast-growing and fully-remote data and analytics consultancy in the United States and United Kingdom. We partner with the most innovative software-providers in the data engineering space to solve our clients' toughest business problems. Our approach to data engineering blends modern tools and techniques with a respect for the...

  • Data Engineer

    hace 6 días


    Colombia Kualty A tiempo completo

    **What were looking for** Looking for Data Engineer With 4+ years of eperience. **Experience and knowledge** - At least 4+ years of relevant experience; - Data warehousing experience, specifically for AWS, Glue, Redshift, Athena, S3, Spectrum, PySpark, Lambdas. - Applies ONLY LATAM **Compensation & Benefits** - Work 100% Remote - Work from anywhere - We...

  • Data Engineer

    hace 18 horas


    Colombia Kualty A tiempo completo

    **What were looking for Data Engineer** **Responsibilities** **Experience and knowledge** - ETL processes and standard methods - Capabilities of understanding object-oriented programing - Advanced knowledge of Python - Flask / Django a Python Decorators - CI/CD - Pandas / Numpy - Significant knowledge of SQL - Database Normalization & Creation a PostGres /...


  • Colombia Kualty A tiempo completo

    **What were looking for Data Engineer/Power Plataform** **Responsibilities** - Utilize Power BI, Power Query and the Power BI Service for customer and internal - BuildOn reporting. - Construct Data Models, Views and Stored Procedures with MicrosoS SQL Server tools. - Extract, Transform and Load transactional data to the data warehouse provide a - uniform...


  • Colombia SAP A tiempo completo

    **We help the world run better** The Senior Engagement Engineer works for customers with Engagement contracts, such as SAP MaxAttention or SAP ActiveAttention. The aim of this role is to establish and support a long-term engagement between the customer and SAP. Engagements will cover topics related to operation and the adoption of digital innovation in SAP...


  • Colombia Essity A tiempo completo

    **Packaging Support Analyst**: **Descripción del Rol**: Nos encontramos en la búsqueda de un nuevo integrante para nuestro equipo. El packaging Support Analyst, es la persona que se encarga de desarrollar las promociones o referencias In&Out que se producen en maquila, y que además, soportar las labores del Packaging Engineer. Debe ser una persona...

  • Software QA Engineer

    hace 18 horas


    Colombia Lone Wolf Technologies A tiempo completo

    **We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one.** **With the diverse landscape of the real estate industry, we want diverse talent! We...


  • Colombia Sombra A tiempo completo

    Medellin Hybrid **Middle FrontEnd Engineer** - Sombra is expanding! - We are currently looking for a Middle FrontEnd Engineer to join one of our projects in the USA (education). - We are waiting for you to join our team.**Requirements**: - 3+ years of commercial experience; - Prior game development experience is a plus; - Experience with web-related...


  • Colombia, Huila Philips A tiempo completo

    **Job Title**: Remote Service Engineer (based in Medellin) **Job title**: Remote Service Engineer (based in Medellin) **Your role**: - Responsible for following defined procedures and methodologies to install, configure, test, maintain and support hardware and software solutions - Oversees problem identification, system architecture...


  • Colombia LiveVox A tiempo completo

    **Senior Site Reliability Engineer** **Position Overview**: Livevox is seeking a Senior Site Reliability engineer to fill a position with a focus to support expansion and growth of the Livevox Platform. As a Senior SRE, you will help develop and implement engineering projects for Livevox infrastructure and production systems. **Responsibilities**: - Debug...


  • Colombia Emapta A tiempo completo

    **Job Information**: Industry - Employment - Recruiting - StaffingWork Experience - 1-3 yearsLocation - Colombia; Work From HomeFunctional Expertise (Verticals) - Information TechnologyCity - MedellinState/Province - AntioquiaCountry - ColombiaZip/Postal Code - 050001We're looking for a **Technical Support Level 2** **who provides technical support for CATO...


  • Colombia Hatch A tiempo completo

    **Requisition ID**:90248 **Job Category**:Engineering **Location**:Medellin, Antioquia, Colombia Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work...

  • Data Engineer

    hace 18 horas


    Colombia Kualty A tiempo completo

    **What were looking for** **Experience and knowledge** - Power BI Tooling such as Tableau or Quick Sight - Experience with NodeJS or Ptyhon - Knowledge in SQL or Postgres - Good Linux knowledge - EnglishB2 - Applies all LATAM **Compensation & Benefits** - We offer international contract - Work 100% Remote, work from anywhere - We pay in USD Dollars - All...

  • Data Engineer

    hace 1 semana


    Colombia BairesDev A tiempo completo

    WinDifferent specializes in helping businesses achieve rapid and sustainable growth through our powerful proprietary marketing system. Our data-driven solutions generate positive engagement that leads to ready-to-close opportunities, massively expanding sales pipelines and enabling companies to scale faster than the competition. As one of WinDifferent's...


  • Colombia Hatch A tiempo completo

    The Role (includes but is not limited to): - Execute assigned projects and provide a technical expertise and problem-solving in areas such as: Corrosion risk assessments and reviews (field and office-based) Materials selection, corrosion, and fabrication in support of major projects Cathodic protection design and troubleshooting Design and analysis of...


  • Colombia RM2 DIGITAL SAS A tiempo completo

    AWS INFRASTRUCTURE ENGINEER **Benefits**: .Remote Work. .Private Health Insurance (Salud Prepagada). .Professional growth .Semi-Flexible Schedule. .Contrato a termino indefinido Description RM2 Digital is searching for an enthusiastic and experienced programmer to join our team, working on a creative and collaborative organization. You will be part of...

  • Data Engineer

    hace 18 horas


    Colombia, Huila N-iX A tiempo completo

    N-iX is looking for a Senior Data Engineer to join our team in Columbia. Our customer is the leading school transportation solutions provider in North America. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full-service transportation and...

  • Middle Scala Engineer

    hace 6 días


    Colombia AgileEngine A tiempo completo

    Join the squad of experienced software experts and pump up your skills by building off-the-wall software solutions for Fortune 500 and Future 50 brands. We have opportunities in 90+ projects you can contribute to. **About our projects** An AI platform that drives automation at Deloitte leverages AgileEngine to develop its core functionality for big data...