Qrc Engineer

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Role Summary:
The Quick Response Center (QRC) Engineer provides engineering and technical assistance to QRC personnel, Commercial Operations, Sales Engineers and customers to develop the best possible repair and/or upgrade solutions to aftermarket jobs within the boundaries of responsibility per the applicable procedures (CORP-AMSS-1058). Responsible for providing technical interpretation of specifications, procedures, policies, quality, and equipment reliability to concerned parties. The QRC Engineering supports but typically does not perform project fulfilment engineering (job engineering).

Responsibilities & Requirements:

- Reviews DCI reports, Customer Specifications/instructions, and develops high level scope of work for QRC jobs when required and in compliance with procedure CORP-AMSS-1058.
- Implements engineering best practices and Flowserve standards such as weld procedures, bolt torque, materials, hydro test, etc.
- Identify upgrade opportunities and support the generation of technical proposals to support such upgrades. Liaise/collaborate with Engineering Services/Project Engineering when non-generic upgrades/solutions would be opportune/required. Support technical and commercial justification analysis.
- Act as engineering liaison for Project Engineering during order fulfilment phase.
- Accountable for documenting and communicating design changes initiated by the QRC per the applicable procedures and systems.
- Accountable for reviewing and noting/documenting customer’s or 3rd party changes per the applicable procedures and systems.
- First technical contact for witnesses; review specifications & requirements for visit.
- Responsible for failure analysis reports of specific jobs, when required.
- Support sales to present FLS technical capabiliities to Customers
- Supports the QRC concerning all engineering issues including but not limited to NCR disposition, supporting machinists and supporting shop mechanics during assembly.
- Provide sketches to facilitate quick repairs.

Preferred Experience / Skills:

- Engineering degree or equivalent and/or 2-5 years related experience
- 2-Dimensional design experience (preferably Computer-Aided Design)
- Engineering documentation, drafting, geometric dimensioning and tolerancing
- Effective oral and written communications skills
- Collaborative interpersonal skills
- Accountability and execution for completing work timely and to specifications
- Experience with PLM, ERP, and other planning and engineering systems.
- Machine Design Fundamentals
- General knowledge of manufacturing processes
- Able to interpret industry standards, technical drawings and manufacturing procedures
- Continuous Improvement Process (CIP) methodology understanding
- Able to work closely with customers (face to face or by telephone); a good verbal and written communicator with a confident and positive manner

**Req ID** : R-12786

**Job Family Group** : Engineering

**Job Family** : EN Engineering

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision