HR Analyst-remote

hace 2 semanas

Bogota, Colombia TransUnion A tiempo completo

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you’ll work with great people, pioneering products and cutting-edge technology.

**What You'll Bring**:

- An associate degree in business or related field or prior experience in Human Resources or Customer Service
- Excellent Spanish verbal, written and interpersonal communication skills, with a good command of English.
- 1-3 years in a fast-paced operations environment, preferably in HR or HRIS capacity
- A strong attention to detail and analytical mind
- A desire to make things better, with a focus on creating a seamless customer experience.
- Demonstrated ability to learn systems quickly, Workday experience is preferred.
- Experience in MS Office (Excel, PowerPoint, Outlook)
- Ability to manipulate data in Excel (including pivot tables and VLookups)
- Strong written, verbal communication skill and the ability to prioritize work effectively.

**Impact You'll Make**:

- Focus on documentation of HR policies and procedures.
- Lead cross-team collaboration to identify root causes and propose solutions for continuous improvement with the goal of operational excellence
- Support the ongoing maintenance of self-service documentation and policies.
- Own the knowledge management for key processes, systems and tools and support the development and delivery of training and related materials
- Assist stakeholders to define workarounds and alternatives to key problems when technology solutions aren’t available
- Maintain a best-in-class customer experience and respond to inquiries within outlined Service Level Agreements, escalating where needed
- Support ongoing maintenance of open position data and work with finance to shepherd the flow of data between teams in the forecast cycles
- Support ad-hoc reporting needs, audit requests and weekly dashboard data refreshes
- Handle a variety of people related data changes (e.g., manager changes, off cycle job changes, open positions updates) and pro-actively identify and help resolve basic employee data integrity issues through ongoing proactive data audits (e.g., open position, finance information, location, bonus metric)

Act as a data steward to ensure data governance is observed for each transaction

TransUnion Job Title

Analyst, HR Operations

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