Key Account Analyst

hace 3 semanas

Bogota, Colombia DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
You will be part of our Key Accounts (KA), leading key initiatives to drive KA growth across Latam. team is in charge of creating tools, and processes to guide the commercial team towards our yearly goal. You will be working with a team of orangers and influencing key stakeholders to create a positive impact on our results. This data driven role calls for a rare combination of business strategic thinking and hands-on problem solving, as well as an interpersonal ability.

KA team members are very important for the expansion and sustainability of our business across the region, as well as helping our restaurant partners in maximizing their growth potential in our platform.

Role Responsibilities:

- Diagnose and solve top-priority problems/issues in our day to day execution of business strategies
- Design and implement strategies to help our business and restaurant partners grow in a challenging and highly competitive environment
- Stay hands-on and drive excellence through problem solving and leadership
- Strong analytical skills and critical thinking
- Set up initiatives on our internal system to boost sales of the restaurants in our platform.

Role Qualifications:

- Effective communication (verbal and written), both in English and Spanish.
- Bachelor degree in Business, Economics, Engineering, or related fields
- 1-3 years of professional experience in CPG’s/Retail/Food Delivery/Financial Services companies, preferably with a commercial/marketing analytical expertise

EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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