Operations Manager

We are currently looking for a highly motivated, creative and quality-orientated individual to handle enquiries generated by our growing client base. Duties involve the development of these requests into viable and desirable programmes for incentive groups, conference programmes, product launches, etc - liaison with suppliers and the successful implementation of the event. The work is demanding but fun and rewarding.
Cititravel is a leading Destination Management Company covering Spain and Portugal and specialises in field of incoming Incentive, Meeting and Conference groups. DMC is the term used for a professional services company offering extensive local knowledge, expertise and resources for the use in the design and execution of events, meetings and conferences in their given location. Cititravel is your specialist for the whole of the Iberian Peninsula and via this website we aim to tell you more about who we are, the services we offer and how we can positively impact on the objectives of our clients.

**YOUR RESPONSABILITIES**:
Quote groups and events of intermediated difficulty
Carry out file follow-up efficiently and collaborate with other Project Managers
Inspections visits
Manage events and group operations
Issue proformas, final invoices and manage supplier invoices
In-depth knowledge of the destination
Negotiation with suppliers
Update of database for quotations
Sales activities in and out of the office including abroad if necessary
Debt collection for all personal groups operated

**YOUR PROFILE (Required Skills)**:
Enthusiasm for Tenerife as a MICE destination
Project management skills with ability to multitask
Commercial thinking with sales and consultancy flair
- Good communication skills (as native) with excellent command of Spanish and English (oral and written). Knowledge of any other additional language will be valued

Excellent organization and advanced MS Office skills
Good knowledge of Tenerife
Must be able to create solid relationships, generate high volumes of leads and maximize conversion
A highly motivated, results driven individual with a sense of urgency about achieving objectives
Self-motivated, however equally strong working within a team
Availability whenever required