Fraud Monitoring Leader

**About PayU**

PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here

Be part of our PayU team We are looking for our next
**Fraud Monitoring Leader.**

**About the role**

To lead the Fraud Monitoring Unit, which manually evaluates each transaction that has been detained by the automatic model due to fraud suspicions to either approve or reject it. Evaluation includes activities such as contacting the buyer for identity verification, validating against historical information or reviewing similar transactions. The fraud monitoring unit operates on a 24x7 schedule.

What you¨ll do

1. Ensure that analysts perform the proper analysis to each transaction, in order to minimize the chargeback level of transactions that are reviewed and approved by the manual validation unit.

2. Execute quality control activities related to the process and provide constant feedback to each agent

3.Define the optimal shift mesh for the required operation (24x7)

4.Support the commercial team with specific requests related to particular merchant requirements on the fraud monitoring process

**Qualifications and Skills**
- Professional degreed in administrative areas
- 3 years experience in fraud prevention
- At least 2 years specific experience in a Fraud Monitoring or Operations unit
- Fluent English (advanced level)
- Excellent leadership skills
- Strong interpersonal and communication skills
- Microsoft Office: Word, Excel, Power Point skills

**About us**:
**Our Commitment To Building A Diverse And Inclusive Workforce**

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.