Specialist Sls

hace 2 meses

Bogotá Cundinamarca, Colombia DHL A tiempo completo

**Title: Specialist SLS (OFR)**

**Location: GSC BOG**

Support with spot quotes, monthly status and performance reports for OFR related to the operation.

**Key Responsibilities**:

- Receive quote request
- Review that all information provided by the customer is clear and complete or ask for it when need it
- Follow up on the quote status until getting a customer decision taking into account the TAT of the scope
- Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive
- Find improvements and efficiencies and discuss open topics and issues.
- Training the team members when need it to support as back up - also learn about other scopes within OFR and the rest of the Sales Service Line

**Skills / Requirements**:

- Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
- Previous experience in project management, active leadership and teamwork.
- Good level of MS Excel and other MS Office tools.
- High level of English (dialogue, writing, listening).
- Customer service and communication skills.
- Teamwork and autonomy

**Relevant information**:

- Salary: $2.419.820
- Type of Contract: Indefinite - Directly with DHL Colombia.
- Performance bonus up to 16% of salary ($387.171 Max)
- Food Allowance: $95.564

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