Bilingual Customer Support Advocate

Neostella, Inc. is seeking a Product Support Specialist to be the first contact for product support inquiries and to troubleshoot application-related issues.You will respond to tickets, log and categorize requests, apply SOPs, and escalate complex problems to Product and Development teams. The role emphasizes documenting steps, maintaining knowledge base...

A leading customer service provider is seeking a Team Leader in Medellín, Colombia. This role involves managing a team to ensure high performance in customer support across voice and non-voice channels. Candidates should possess a bachelor's degree and at least 2 years of experience in a similar role. Professional proficiency in both English and Spanish is...

A technology company in Medellín is seeking a Customer Service Representative to handle customer inquiries via phone, email, and chat. This role requires experience in customer service or BPO environments and strong communication and problem-solving skills. Candidates must be proficient with ticketing systems like Zendesk or HubSpot. Responsibilities...

TaskUs Colombia SAS is hiring for a bilingual Customer Service position in Medellín. The role includes handling inbound and outbound calls, emails, and live chat while maintaining high customer satisfaction according to client guidelines.The position is full-time (48 hours/week) and on-site in the Medellín area, requiring advanced English and residency in...

If you are exploring team leader hiring or call center bilingual jobs in Medellín, Colombia, where leadership, accountability, and people management are at the center of daily operations, this role is built for experienced team leaders ready to lead across channels. Fusion CX is hiring Team Leaders in Medellín to manage frontline customer support teams...

We're Hiring | Bilingual Customer Service Representative | English C1+ | Medellín | On-Site About Bays Dental Group We're a Medellín-based team that runs the front desk for dental practices in the United States. Our coordinators answer patient calls, book appointments, and handle insurance follow-up for US clinics, all of it in English. Every US practice...

IT Support / Service Desk Analyst - Bilingual Medellín, Colombia | Posted on 05/27/2026 Job Summary We are seeking a skilled and customer-focused IT Support / Service Desk Analyst to join our team in Medellín, Colombia. The ideal candidate will have experience providing technical support for desktop systems, laptops, mobile devices, hardware,...

Vertice Outsourcing SAS in Medellín, Colombia is seeking bilingual Customer Service Agents to support clients worldwide via inbound phone calls, chat, and email. You will learn new processes, adapt to different customer needs, and maintain accurate records while delivering a positive, solution-oriented customer experience. Fluency in English (C1) and...

At RAM BPO, we support international clients who expect fast, accurate, and professional service — every single interaction. We’re hiring Bilingual CSRs based in Medellín who are serious about quality, comfortable in high-volume environments, and ready to represent global brands with confidence from our El Poblado office. If you're fluent in both...