Collections Data Analyst: Real-Time Insights

ATAIN, a multinational BPM and Digital Services provider, is seeking a role focused on MI reporting and staffing optimization in Colombia. The position requires leveraging MS Office tools, creating and publishing reports, and maintaining adherence to SLAs in a fast‑paced environment.The role emphasizes live control of staffing through planning and...

OneTouch Direct, LLC busca un Real Time Analyst (RTA) para trabajar en Bogotá, presencialmente. Coordinará adherencia y movimientos intradía, monitoreando KPIs y proponiendo respuestas rápidas ante desvíos operativos.El rol implica elaboración de reportes y mejoras de productividad, con énfasis en comunicación eficaz y análisis de datos. Se...

IntouchCX in Bogotá is seeking a Real Time Analyst (RTA) to enhance team performance. This role requires monitoring and analyzing real-time data, communicating with team leaders, and adjusting staffing levels to meet client needs effectively.The ideal candidate will hold a high school diploma, have strong analytical skills, and be proficient in MS Word and...

We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia. We want you to be part of this great team. Location: Colombia - Bogota Contract: Full-time, indefinite term Salary Range: 3´100.000 COP Purpose of the Role The purpose of this role is to maintain an optimal...

DiDi Global Inc. is seeking a Workforce Management Analyst to lead planning and real-time monitoring for our contact center operations in Bogotá. You will design processes, monitor queues and schedule adherence, analyze forecast gaps, and propose action plans to ensure timely customer resolution.The role involves HC planning support, data reporting, and...

¡Hola!Somos pioneros en el mundo fintech y de créditos digitales en Colombia.Estamos transformando la forma en que las personas acceden al financiamiento, combinando tecnología, datos y una mirada humana para crear experiencias simples, intuitivas y memorables.En nuestra operación de Cobranzas, los datos son clave para tomar decisiones oportunas,...

Cuesta Partners, a technology strategy consulting firm, seeks a Senior Data Analyst to deliver end-to-end data solutions for a broad client base. You will shape green-field data areas, build scalable pipelines, and translate data into actionable insights for leadership and business units in a remote setting with occasional US travel. The ideal candidate...

DiDi Global Inc. is seeking a Workforce Management Analyst to lead forecasting, planning and real-time monitoring for our contact center operations in Colombia. You will design processes, monitor queues, and ensure adherence to forecasts while supporting HC planning and data reporting for operations.Ideal candidates have 1–2 years experience in WFM,...

PriceSmart in Bogotá is seeking a skilled individual to design and deliver data-driven solutions for improved decision-making. The role focuses on data analytics, involving the development of dashboards and reports in Power BI, along with supporting Procore implementations. The ideal candidate has a university degree in relevant fields and 3-5 years of...