Bilingual Customer Care Specialist – Healthcare Ops

Johnson & Johnson Innovative Medicine in Bogota, Colombia is seeking a Customer Services Specialist to manage customer interactions, process orders, and coordinate deliveries. The role requires strong communication, problem solving, and a solid understanding of CRM tools.

Bilingual Spanish and English (Portuguese a plus) is preferred. You will work with internal teams to resolve issues, analyze service data for improvements, and participate in audits and projects to enhance the customer