Bilingual Call Center Agent – Roadside
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24 Hours Group in Valle del Cauca, Colombia, seeks a Call Center Agent to handle inbound towing and roadside assistance calls. You will assess situations, collect service details, and coordinate with dispatch to arrange prompt help.
You will communicate service options, pricing, and ETA, document interactions in the CRM, and strive to meet KPIs like call quality and customer satisfaction. Bilingual English/Spanish required; full-time office-based role with PST-aligned shifts, including nights,
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Bilingual Call Center Agent
Hace 3 días
Sur, Valle del Cauca, Colombia 24hours Group Jornada completa $ 18 - $ 29 Por obra24hours Group in Valle del Cauca, Colombia is seeking an Office-based Call Center Agent to handle inbound calls for towing and roadside assistance. You will assess customer needs, gather service details, and coordinate with dispatch to ensure prompt support.You will communicate clearly about services and pricing, document interactions in the CRM, and strive...
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Office-based_Call Center Agent
Hace 3 días
Sur, Valle del Cauca, Colombia 24hours Group Jornada completa $ 18 - $ 29 Por obraOffice-based_Call Center Agent (Valle Cauca, Colombia)As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt...
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Office-based_Call Center Agent
Hace 4 días
Sur, Valle del Cauca, Colombia 24 Hours Group Jornada completa $ 22 - $ 33 Por obraOffice-based_Call Center Agent (Valle Cauca, Colombia)As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt...
