Global Chief Experience Officer

Hace 1 día

Medellín, Antioquia, Colombia Fracttal Jornada completa $ 260 - $ 480 Por obra

Fracttal in Medellín is seeking a Chief Experience Officer (CXO) to lead our global Customer Experience strategy and drive sustainable growth through an exceptional customer journey. You will oversee Onboarding & Implementation, Technical Success, Customer Success, Customer Support, and Digital Customer Experience, guiding a cross-functional team of 50+ professionals.

You will design scalable operating models, promote digital transformation, and apply automation and AI to strengthen