Bilingual Coach
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Foundever is seeking a Coach bilingual in Spanish and English (and potentially French) to guide teams within a fast-paced contact center environment in Medellín. The role focuses on directing KPI achievement, coaching agents, and ensuring timely communication of client issues.
The ideal candidate will possess strong interpersonal and supervisory skills, strategic thinking, and proficiency with MS Office tools to analyze processes and drive improvements within a dynamic CX landscape.
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