Remote VoIP
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PetDesk is seeking a contractor to join the Phones Support team, handling complex VoIP, SIP, and PBX issues for multi-site clients. The role focuses on advanced troubleshooting, reducing escalations, and improving first-contact resolution.
You will handle tickets daily, support remote diagnostics, and document solutions for scalability. The position is 100% remote, based in Latin America with availability aligned to North American business hours.
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Sr. Support Specialist, Phones
Hace 7 días
Metropolitana, Santander, Colombia PetDesk Jornada completa $ 157 - $ 227 Por obraAbout this Role: This contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolution on network and call-quality problems. The contractor...
