Bilingual Virtual Assistant

Hace 1 día
Colombia VirtuallyinCredible Careers Hub Trabajo remoto Jornada completa $ 77 - $ 115 Por obra

Bilingual Virtual Assistant - Remote Job (For Pooling)

Company: VirtuallyinCredible Careers Hub

This is a remote position. Join our team as a Bilingual Virtual Assistant and contribute to our success by providing excellent customer support and experience to our clients.

Responsibilities

  • Provide customer support and manage client communications
  • Handle calls and email inquiries
  • Administrative tasks: accounts receivable, accounts payable, work order processing, notices, compliances, lease renewals, document preparation, email management
  • Marketing and Social Media Management
  • Comply with client‑specific Standard Operating Procedures
  • Proactively stay updated with changes in SOPs and guidelines
  • Follow VirtuallyinCredible’s guidelines in daily tasks
  • Represent VirtuallyinCredible’s core values to internal and external stakeholders
  • Provide data and information to the leadership team as required
  • Perform additional services as needed, which may or may not be related to the primary obligations

Qualifications & Skills

  • Bilingual: Fluent in English and Spanish
  • High school diploma or equivalent required
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities in a fast‑paced environment
  • Minimum 2 years of Customer Service experience in inbound/outbound US voice accounts
  • Good American accent
  • Ability to manage multiple phone lines and prioritize tasks efficiently
  • High attention to detail and accuracy in record‑keeping
  • Team player with strong problem‑solving skills and customer‑focused mindset
  • Quiet home office work environment
  • Fast and reliable internet connection of at least 10 Mbps with backup available
  • Dependable electricity with backup available
  • Computer RAM: ≥12 GB for Windows, ≥8 GB for Mac
  • Computer Processor: AMD Ryzen 3 2200/i3, Intel 8th gen/i5 and above
  • Operating System: Windows 11 or macOS (Sequoia, Sonoma, Ventura, Tahoe)

This is a pooling requisition. We consistently search for talent; once you pass the pre‑onboarding process, our recruitment team will match your skills with our clients.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Customer Service

Referrals increase your chances of interviews at VirtuallyinCredible Careers Hub by 2x.

Ciudades principales