Specialist, Customer Success

Specialist, Customer Success
- Bilingual page is loaded## Specialist, Customer Success
- Bilinguallocations: COL Bogota
- Cra. 15 #77-50time type: Full timeposted on: Posted Yesterdayjob requisition id: R1763810Job Title:Specialist, Customer Success
- BilingualJob DescriptionThe Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You Will:* Provide accurate weekly/ monthly/ quarterly sales forecast
* Mastery of product knowledge and technical understanding of services to assess client requirements
* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Manage external competitive pressures and handle objections to retain customers or win new customers
* Manage high volume of customer contacts through phone and email each day
- majority of communication is outbound
* Work with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintain the customer management system (CRM) to ensure all relevant data is captured
* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
* Work with a team and report directly to a Sales ManagerYou Have:* 2+ year of experience working in Sales positions, minimum 1 year in B2B Sales (Business to Business)* English Level B2 minimum* Experience with Cold Calling* Experience working with CRM systems* Prior success in achievement of personal and team sales quota/goals
* Experience in high-volume calling
* Experience learning new technology and data
* Problem solving skills
* Excellent knowledge of MS Office programs
* Experience or willingness to work from homeLocation:COL Bogota
- Cra. 15 #77-50Language

Requirements:
English (Required), Spanish (Required)Time Type:Full time2026-11-16# Mission:### Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands
- the ones you use every day
- improve their businesses with technology and integrated solutions, in over 70 countries.# Company Overview:### We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.