Bilingual Collections Agent
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Resolv Global in Barranquilla, Colombia, is seeking experienced bilingual collections agents to join our growing team on-site. This role focuses on handling challenging conversations, negotiating payment arrangements, and meeting performance targets while upholding professional and compliant customer experiences.
Ideal candidates have BPO or contact center collections background, familiarity with third-party collections, and knowledge of FDCPA and collections compliance requirements.