IT Incident Manager: Major Incident Response Lead
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Auxis in Bogotá, Colombia, seeks an experienced Incident Manager to oversee the ITIL incident lifecycle across Corporate IT services. You will coordinate, drive, and govern incident management, acting as the primary escalation point for major incidents and driving continuous service improvement.
The role requires strong communication, cross-functional leadership, and hands-on ability to coordinate multiple technical teams during service disruptions, with a focus on restoring normal operations