Technology & Infrastructure Project Manager

hace 3 semanas


Perímetro Urbano Medellín, Colombia SoftwareONE A tiempo completo
Why SoftwareOne?

Success at SoftwareOne is defined by what you deliver for our customers, the business, and our employees. Our team is energized, agile, and passionate about delivering Customer Happiness and results. Leaders empower teams and foster a work environment that promotes Employee Happiness. We operate with humility and teamwork, even as we lead change globally. Headquartered in Switzerland, we are a leading provider of software and cloud solutions, supporting approximately 65,000 customers worldwide with a team of 8,700 employees.

The Role

We are excited to offer an opportunity to join us as a Technology & Infrastructure Project Manager in Help Desk operations.

Scope: Full-time | Office: Medellín | Hybrid work model

Daily Responsibilities
  1. Lead Help Desk operations projects and ensure contracted services are implemented effectively.
  2. Stabilize the operations and/or projects assigned.
  3. Define requirements and propose operational models for efficient process functioning.
  4. Establish metrics to monitor operations and projects.
  5. Ensure service processes are met as per agreements.
  6. Prepare reports for the organization and clients.
  7. Develop practical plans including task analysis and continuous improvement strategies.
  8. Present reports and support business unit and client communications.
  9. Maintain financial health of projects.
Candidate Profile

Systems Engineering or related degree with proven experience in infrastructure project management.

Required Skills and Certifications
  • Experience managing technological projects using PMI and ITIL methodologies.
  • Experience in client process management.
  • ITIL v4 certification.
Benefits
  • Inclusive culture with values promoting respect and encouragement.
  • Personalized development opportunities.
  • Health coverage for you and your family at preferential rates.
  • 100% disability coverage.
  • Referral incentives for active positions.
  • Access to employee savings, credits, and special agreements.
  • Leisure and wellness spaces for health and recreation.

At SoftwareOne, we promote an environment of mutual respect and equal opportunity, regardless of race, color, religion, age, sex, national origin, disability, genetics, sexual orientation, gender identity, or expression.

Job Function

Software & Cloud

#J-18808-Ljbffr

  • Perímetro Urbano Medellín, Colombia beBeeInfrastructureManager A tiempo completo

    Project Manager PositionWe are seeking a Technology and Infrastructure Project Manager to join our Help Desk operations team.This is a full-time position with a hybrid work model.Job ResponsibilitiesLead Help Desk operations projects and services.Implement contracted services effectively.Ensure stable operation of assigned services and projects.Establish...


  • Perímetro Urbano Medellín, Colombia beBeeProject A tiempo completo

    Project Manager Position OverviewWe are seeking an experienced project manager to lead our technology and infrastructure projects.Job Responsibilities:Manage projects from initiation to delivery, ensuring timely completion and quality results.Lead cross-functional teams to develop and implement project plans, budgets, and resource allocation...


  • Perímetro Urbano Medellín, Colombia beBeeProjectManagement A tiempo completo $48.250.000 - $62.300.000

    About This Project Management RoleThis is a leadership opportunity that involves overseeing the successful execution of technology projects. You will lead cross-functional teams and ensure timely delivery.Main Responsibilities:Manage project timelines, budgets, and resources to achieve strategic objectives.Develop strong relationships with stakeholders,...

  • Project Manager

    hace 21 horas


    Perímetro Urbano Medellín, Colombia Enbridge A tiempo completo

    Locations: Colombia only (remote)Come join us at Odisea and work with some of the most exciting start-ups in the US.In this role, you will work with a trailblazing company in smart building technology, specializing in a SaaS-based connected platform that integrates hardware and software solutions to optimize building operations. The company leverages IoT...

  • IT Project Manager

    hace 3 semanas


    Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completo

    Job SummaryThe IT Project Manager must lead the migration of approximately 12,000 workstations from Windows 10 to Windows 11. The ideal candidate will have a strong background in IT infrastructure and proven experience in managing large-scale IT projects. Experience with Microsoft Intune is essential.ResponsibilitiesProject Planning and Management:Lead and...

  • Marketing Project Manager

    hace 3 semanas


    Perímetro Urbano Medellín, Colombia DuartePino A tiempo completo

    We are seeking a proactive and detail-oriented Marketing Project Manager or Junior Operations Advisor to play a critical role in overseeing operations at DuartePino. This position focuses primarily on marketing project management, with strong oversight of the implementation and maintenance of all technology solutions used within the firm. The Advisor will...

  • Client Success Manager

    hace 5 días


    Perímetro Urbano Medellín, Colombia DXC Technology A tiempo completo

    Get AI-powered advice on this job and more exclusive features.At DXC we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering,...

  • Project Manager

    hace 3 semanas


    Perímetro Urbano Medellín, Colombia XpertGroup SAS A tiempo completo

    Somos XpertGroup, una compañía enfocada en el desarrollo de software, analítica avanzada, Big Data, DevSecOps y Agilísimo. Contamos con productos tanto propios como a la medida del cliente y actualmente nos encontramos en la búsqueda de un Project Manager, para que forme parte de nuestra familia de #xpertlovers.Debe Contar Con Conocimientos...

  • Senior Project Manager

    hace 21 horas


    Perímetro Urbano Medellín, Colombia Lean Solutions Group A tiempo completo

    Company OverviewLean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate...


  • Perímetro Urbano Medellín, Colombia beBeeProjectManagement A tiempo completo

    Project Leadership ManagerWe are seeking seasoned professionals with a background in project management, encompassing various engineering fields.Candidates must possess professional certifications and specialization or postgraduate studies in industrial maintenance and/or maintenance management.