Remote L2 Customer Support Lead: Retirement Plans
Hace 4 días
Colombia
Meridial
Jornada completa
$ 38 - $ 52 Por obra
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Meridial is seeking an experienced Customer Support L2 for a freelance project focused on optimizing retirement plans. The role involves overseeing a team of Customer Support Agents, ensuring operational excellence and maintaining service quality in a remote work environment.
The ideal candidate should have a strong background in customer service, excellent communication skills, fluency in English, and experience with CRM tools like Zendesk. Flexible working hours between 40-50 per week are expected.