Guest Experience Leader

pentice in Bogotá is seeking a Guest Experience Specialist to manage live guest issues from start to finish, ensuring timely resolutions and calm, professional communication. You will support guests with access problems, parking, and stay-related concerns, coordinate with internal teams, and use AI tools to draft and summarize information, reviewing output...

Gold Media Tech LLC is seeking a Guest Experience Representative to ensure seamless guest interactions for vacation rentals. This full-time remote position is based in Bogotá. The ideal candidate must be bilingual in English and Spanish and have over 2 years of experience in customer service or hospitality. Duties include handling inquiries, guiding...

Cloud9 is looking for a Guest Experience Specialist in Bogotá. You will manage guest interactions from booking through checkout and resolve issues ensuring a thoughtful, personal experience. This role emphasizes utilizing AI for improved service. Ideal candidates have 2+ years in customer service, excellent English skills, and enjoy working in innovative...

At pentice, we are on a mission to revolutionize the hospitality industry. By transforming long-term luxury rentals into exceptional short-term experiences, we deliver unparalleled quality and service to our guests. At the same time, we empower property managers to unlock the full potential of their properties, maximizing their buildings top...

Chick-fil-A Glenwood Place in Bogotá area is seeking an AM Front of House Shift Lead to oversee guest-facing operations, motivate the FOH team, and maintain smooth service during shifts.The position offers a pay range of $18.00–$19.00 per hour with early morning schedules and a requirement to be available for AM shifts. This role focuses on delivering...

pentice in Bogotá is seeking a Guest Experience Specialist to manage live guest issues from start to finish, ensuring timely resolutions and calm, professional communication. You will support guests with access problems, parking, and stay-related concerns, coordinate with internal teams, and use AI tools to draft and summarize information, reviewing output...

About The Role We’re looking for a Guest Experience Specialist to join our team and own guest interactions from booking through checkout. This is a frontline, high-impact role where you’ll be the voice of Cloud9 — supporting guests, solving problems in real time, and ensuring every interaction feels thoughtful, personal, and efficient. You’ll also...

Docplanner is seeking a People Experience Manager to lead HR in Colombia, based in Bogotá. You will shape how we support people and leaders, combining HR expertise with a hands-on approach to build processes, coach leaders, and develop teams as we scale.You will drive hiring, standardize policies, partner with leaders, and enhance the employee experience...

PlacidWay is seeking a hands-on Customer Service Lead / Manager to guide customer experience, optimize team performance, and improve conversion outcomes. You will nurture customer relationships, support representatives with complex cases, and manage the customer pipeline to ensure timely follow-up across both B2C and B2B contexts. You will collaborate with...