Senior Customer Experience Lead

Bia Energy busca un Energy Concierge para gestionar una cartera exclusiva de clientes, ofreciendo soluciones energéticas personalizadas y un servicio proactivo. El rol implica responder consultas, asesorar sobre productos y promover servicios para maximizar el ahorro y la satisfacción del cliente. Se trabajará en contacto regular con clientes,...

IDEMIA Secure Transactions in Bogotá is seeking a skilled Customer Account Manager to lead day-to-day relationships with assigned customers, including at least one Tier 1 account. You will coordinate requests, incidents, orders, production, logistics, inventory and billing with internal teams, ensuring timely delivery and high service levels.You will...

Lenovo, Bogotá, seeks a Team Lead to guide frontline teams in delivering exceptional customer experiences and achieving operational targets. You will connect frontline operations with management to align with quality and productivity goals, ensuring a customer-first approach.You will coach, conduct performance reviews, and drive development plans while...

Cencora is seeking a customer service professional to manage transactions, document cases, and support timely resolutions in a hybrid Bogotá setting.The role requires a Bachelor's degree or equivalent experience and 2+ years in customer service. Certifications such as ITIL or Lean Six Sigma are preferred. The company emphasizes equal opportunity and...

Langford Staffing is seeking a Customer Service Manager for a Canadian residential real estate services company. You will oversee a team of client-facing employees, driving workload balance, service quality, and client retention on an Eastern Time schedule. You will coach, evaluate performance, and implement improvements, with direct reports and formal...

About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. About Nu Nu is the leading digital bank in Latin America, serving 135 million...

adidas Group in Bogotá seeks a Senior Specialist Digital Experience to optimize product publication and enhance customer experience across digital marketplaces for LATAM wholesale and digital partner commerce. You will lead catalog and CX projects with cross-functional teams and external partners to improve sell-out and conversion.The role requires 3+ years...

Sutherland is seeking a Team Lead to guide frontline teams, deliver exceptional customer experiences, and drive performance improvements. You will coach employees, conduct performance reviews, and support daily operations to meet service levels and quality standards.Fluency in Spanish is required to succeed in this role. As a key bridge between frontline...

Mastercard Inc. in Bogotá seeks a Senior Specialist to join the Global Business Service Center, partnering with the Center for Inclusive Growth and ESG Marketing to support website management, content publishing, audits, and governance across digital properties.You will work with marketing teams to ensure brand alignment, improve user experience, perform...