Junior IT Service Desk Analyst
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Global Technology Services in Medellín, Colombia, is seeking a Junior IT Service Desk Analyst to join our expanding technology services team. You will handle user onboarding/offboarding, office productivity tools, and provide first-line support for Windows, macOS, and Microsoft 365 across our Latin American, Philippine, and US teams.
You will work on-call 24/7 on a rotating schedule and collaborate with Infrastructure and Security teams to resolve issues, aiming to meet SLA targets and deliver