Driver Experience
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DiDi Global Inc. is seeking a Sr. CX Analyst to manage an agent team focused on improving the Early Life Cycle experience for drivers in SSL (Spanish Speaking Latin America). The role spans multiple markets and countries, guiding onboarding, training, and content delivery to boost activation and satisfaction.
The candidate will work with Ops, Product, and Marketing to ensure a seamless driver journey, monitor metrics, and proactively address risks while delivering customer-centric solutions.
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Customer Experience Analyst
Hace 2 días
Bogotá, Distrito Capital de Bogotá, Colombia Slang Jornada completaWe're looking for our next Customer Experience Analyst!Are you passionate about customer experience, have strong analytical skills, and want to work in an operation that impacts thousands of users across Latin America?At Slang, we're looking for a Customer Experience Analyst who is the first point of contact for our users: someone who delivers excellent...
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Driver Center Operations Lead
Hace 2 días
Bogotá, Bogotá, Distrito Capital, Colombia Didi Jornada completa $ 45 - $ 78 Por obraCompany Overview DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días. Cuando te unes a Didi, vas a...
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LatAm Driver Operations
Hace 4 días
Bogotá, Bogotá, Distrito Capital, Colombia DiDi Jornada completa $ 186 - $ 280 Por obraDiDi Global Inc. is hiring an Operations & CX Lead to steer and scale Driver & Community Operations across Colombia and LATAM.You will lead BPO teams, drive engagement/retención strategies for our partner drivers, manage operational budgets, and build data-driven processes that elevate the user experience. The role requires 3+ years in Operations, CX, or PM...
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Experience Research Specialist
Hace 3 días
Bogotá, Bogotá, Distrito Capital, Colombia Kyndryl Jornada completa $ 60 - $ 90 Por obra## Experience Research SpecialistApplyremote type: Partially Remotelocations: Bogota, Cundinamarca, Colombiatime type: Full timeposted on: Posted Yesterdayjob requisition id: R-63858**Who We Are**At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart...
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Driver Center Operations Lead
Hace 5 días
Bogotá, Bogotá, Distrito Capital, Colombia Didi-Global- Jornada completa $ 60 - $ 90 Por obraCompany Overview DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días. Cuando te unes a Didi, vas a...
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Driver Center Operations Lead
Hace 5 días
Bogotá, Bogotá, Distrito Capital, Colombia DiDi Chuxing Jornada completa $ 60 - $ 100 Por obraAbout the team/role The Challenge Ahead As a Coordinator, you will manage the strategic direction and daily workflows of DiDi's Driver Center hubs across the MAC region. This operational scope covers roughly seven sites spanning three nations, championing various business verticals. Primary duties consist of the following: Formulate and monitor critical...
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Customer Experience Consulting
Hace 4 días
Bogotá, Bogotá, Distrito Capital, Colombia Kyndryl Jornada completa $ 90 - $ 150 Por obra## Customer Experience ConsultingApplyremote type: Partially Remotelocations: Bogota, Cundinamarca, Colombiatime type: Full timeposted on: Posted Yesterdayjob requisition id: R-63862**Who We Are**At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart...
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Bogotá ciudad, Bogotá, Distrito Capital, Colombia Alltruckjobs Jornada completa $ 12 - $ 16 Por obraGuest Service-Driver Additional Information Job Number Job Category Rooms & Guest Services Operations Location Avenida Carrera 9 #115 - 30, Bogota, Capital District, Colombia, VIEW ON MAP ( Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Transport guests to/from assigned destinations using property vehicle. Document all trips...
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Sr Community Experience Specialist
Hace 2 días
Bogotá ciudad, Bogotá, Distrito Capital, Colombia Coupa Software, Inc. Jornada completa $ 218 - $ 280 Por obraWhy join Coupa? Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and...
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Sr Community Experience Specialist
Hace 3 días
Bogotá, Bogotá, Distrito Capital, Colombia Coupa Software Jornada completa $ 60 - $ 120 Por obraCoupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...
