CDH Member Care
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ThrivePass in Pereira, Colombia (on-site) is hiring an Engagement Specialist to support our members with timely, empathetic communication and accurate solutions as part of the customer support team.
You will handle inquiries, process claims (FSA, HRA, commuter benefits), meet SLAs, collaborate with cross-functional teams, and continually seek ways to improve workflows. 1–3 years in customer service and fluent English are required; salary is COP 2,500,000–2,800,000 per month.