Senior Dynamics 365 CRM
Hace 2 días
Colombia
Ciandt
Trabajo remoto
Jornada completa
$ 90 - $ 150 Por obra
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CI&T is seeking a Senior Business Analyst to lead the analysis and design of Customer Service solutions built on Microsoft Dynamics 365. You will bridge business needs and technology capabilities, driving end-to-end case management implementation to improve service operations.
The role requires fluent English and hands-on experience with Dynamics 365 Customer Service Case Management, supported by Agile practices and strong collaboration across teams.